July 2025 by G P
Rude staff, hovered over me whilst I was looking for supplements. Kept interrupting me talking to my partner. I found what I was looking for though and they have great offers. Shame that some of the staff were so rude and not welcoming.
May 2025 by Steven Blench
Managed to park outside, had a voucher for £2. Very helpful staff. No1 till had an issue, lady was on the phone reporting the problem. A very good variety, some bargins.
February 2025 by Kathryn McCone Usher
Very friendly and knowledgable staff. Young lady who helped me today was able to discuss in detail the items I was considering. I would not go anywhere else for my lions Maine gummies. Best of all, she set me up so I got the buy one get one free and I was never rushed despite her rearranging stock at the time. She stopped to help as soon as she could tell I was looking for a specific item.
June 2024 by Tracey Rogers
I am so surprised by the last review from Mr Dal I felt compelled to follow up on his comments.
I have been coming to this store for at least 5/6 years and I have always found the staff and especially Sally to be so helpful and go beyond what?s necessary to keep me coming back.
Did you really understand what made her react in this way?
I see daily on social media thugs raiding stores and making staff feel terrified.
Did this happen to Sally or another staff member recently, who knows!
I do get upset when racial elements are used when not 100% founded.
What ever made you think she only thought you were shoplifting because you are of brown skin colour and have a beard ?
I can image from your side it must have been upsetting but in life there are always 2 sides. Sometimes we don?t think about this before writing reviews.
Keep your amazing service going Holland & Barrett Whitstable.
See you soon as I?m running low on my vitamin B12 tablets.
May 2024 by Virang Dal
Had an awful and very upsetting experience when looking to take advantage of a multi buy offer for shampoo and conditioner then being accused of shoplifting by Sally, a member of staff at the store. Mentioning my surprise and frankly how appalled I was at an accusation with no basis to it what so ever, the response was defensive mentioning general concerns over shoplifting. This is not how to treat customers and is quite frankly shocking to me that trained staff would ever think speaking to customers in an accusatory tone is acceptable. As a man of brown skin with a beard I can't help but feel that this also was part of the baseless accusation. This left a very sour taste in the mouth and I hope members of staff take note and improve in the future or find alternative lines of work that don't involve customer interaction
October 2020 by Fazt Furious
Went looking for some supplements and found what I was looking for with help from a friendly helpfull lady.Had been to many pharmacies without finding any supplements, Holland & Barrett is a one stop shop for all your supplement needs.
