January 2024 by Chloe Elizabeth
Can never get through to them on the phone!! Don?t see why they have one as they always ignore it
December 2023 by sara zahoor
All your necessities at one place.
October 2023 by Beau
Great for prescriptions, they do the boots advantage cards in here which are great and the staff are nice. Can definitely recommend
August 2023 by Terry ?Millwall Tel? Wiles
Don't try and ring them, phone gets ignored, staff pleasant enough. Shop looks very tired.
August 2023 by Michael Steward
The staff have been working very hard in light of closure of other chemists in the Town, which happened without warning. In the circumstances they have done very well.
August 2023 by Sarah Cooper
Checked website for times as needed to collect an important prescription - stated closed 1-2pm.Walked down to arrive at 12.15pm and the sign on door states closed 12-2pm? website clearly needs updating to avoid confusion and unnecessary trips to have to go home bad back again?Inconvenient.
August 2023 by Kevin Charles
Friendly helpful colleaguesUnfortunately had to wait nearly a week after my order was supposed to be ready. Even though it came in I never got notified. Staff were very apologetic on collection.
August 2023 by Stephen Taylor
I phoned the branch 32 times today and still no reply
July 2023 by Diane Dawton
Tatty shop, empty shelves and not enough staff. Shame.
June 2023 by Christopher Malpas
This is a very small branch of Boots and is frequently closed at lunchtimes and on Sundays due to a lack of staff. Not great for a big company who surely have the resources to provide better.Small range of stock and not exactly competitive price-wise, but there is little to no competition in the town. However a new Savers is soon to open so I'll switch my toiletry shopping to there as its almost guaranteed to have a wider range of stock and the prices are usually much lower.However, one positive aspect of the Whitstable Boots is the dispensing chemist section is usually very good and has my prescriptions ready in time, every time. Normally very soon after the doctor has sent it across. When they haven't had the item I need immediately in stock they've always had it there 24 hours later, so I can't complain about that.
June 2023 by Omm Baby
Cannot check stock availability for prescriptions on line or through customer service and they do not answer their phone.....
April 2023 by Natalie McGowan
Checked opening hours today online, said it was open, but when we arrived it was closed with no sign explaining on the door. Signs on the door stated Sunday opening hours from 1/2/22 were 10-4pm. Disappointing especially if you needed urgent pharmacy help.
April 2023 by Adam Carter
The service has gone down hill. Was removed from their prescription service after making a complaint. So rather than dealing with the issue I got moved on.
January 2023 by Alan
It's a Boots. Not much to say. They weren't out of what I needed
August 2022 by Rosemary Sands
Shop shut without warning two days running without warning. Annoying when it’s hot and you’ve got to walk there and back for nothing.
The wait to be served when collecting your prescription is too long also.
