May 2023 by Dawn Tranter
They clearly have a massive issue with staffing! Very long queues and on two occasions they have lost the meds. Communication is terrible as if Gp send a prescription and they do not have product in there is no communication to let you know.
May 2023 by Google user
They clearly have a massive issue with staffing! Very long queues and on two occasions they have lost the meds. Communication is terrible as if Gp send a prescription and they do not have product in there is no communication to let you know.
April 2023 by Andy Smith
Thank you Dover store for getting my wife's drugs sorted in under 30 minutes, much appreciated.
April 2023 by Julie stone
Expect long queues. Lack of staff. Stood in queue for 40 minutes!
December 2022 by Clementine Thomas
The staff are nice and efficient but the pharmacist refused to cash a private prescription that her colleague had found perfectly alright the month before!!
December 2022 by Ken Baxter
No phone answer service very slow
October 2022 by Jules3855
Absolutely the WORST ever pharmacy I have ever used. I have now asked my surgery to stop sending my prescriptions there and have selected an alternative.The pharmacists (yes more than one) are constantly late by 15 to 20 minutes which is disgusting and the female one is arrogant and rude and doesn't have time for us mere mortals. Often my medication is not available even though I've been texted to come and collect. Something needs to be done about this pharmacy it is a disgrace. Customers constantly in a queue waiting when staff are apparently just having a social chat.
August 2022 by Leslie Barwick
Can be very busy best to get prescription into Doctors so that they have time to organize prescribed medications, the staff are usually very good but you can tell when they are under pressure so stupid give them a hard time.
July 2022 by jed harrer
Just spent 30 minutes in a queue because there is one person serving to deal with prescriptions and over the counter sales. Totally inadequate. Avoid.
March 2022 by bill hawkins
18 people queued and one person serving, with 5 staff stood in back office laughing and joking.... disgusting service.
February 2022 by Tracey Cartwright
Usually friendly, informative and helpful. Really like the informative text whenever I have a prescription so never have to be on the phone ages to see if it had been filed or need to make time wasting visits to find out it isn't done or taking longer than expected, which I have experienced at other pharmacies over the years ? ??
October 2021 by Ben Cooper
This is by far the worst pharmacy there has ever been. There is always around 6 people working there but you still have to wait till near death to get a response. For them to then say sorry can?t help you or that?ll be 40 minutes to give you this box of pills that you can see behind me. Pathetic excuse for customer service. It literally cannot get worse than this. I would give zero stars if I could
July 2021 by Jade Whiteman
Helpful and friendly not fast answering phone
June 2021 by Theresa Davison
Great prompt service
November 2020 by Linda Thaw
Awful service. Needed a vet prescription filled. I had phoned them beforehand and was told they could do it and the price. When I got there it wasn't available except one more than double the price. Found them to be very dismissive, I won't be going there for my prescriptions.
