January 2024 by davida eeley
Very helpful to our needs
December 2023 by Mark Walmsley-Preece
We spoke to Andy and he was great, informative, knowledgeable, friendly and not pushy!
December 2023 by Sharon Marsh
Kaylee and Katie I had first class customer service showed me so many options and really went above and beyond to make sure I made the right choice which I did thank you girls enjoy your chocolates xx
December 2023 by sue worden
Great experience again at Bensons. Great in shop staff with great delivery guys. Thanks again Bensons.
September 2023 by Richard Nightingale
DO NOT TRUST THIS ABSOLUTELY SCAMMING SCANDALOUS LYING RIP OFF COMPANY. THEY KEEP YOU IN THE STORE FOR HOURS ON END TRYING TO SELL YOU EVERYTHING AND ANYTHING THEY POSSIBLE CAN TO VUNRUBLE /DISABLED OLD OR YOUNG CUSTOMERS. ONCE YOU'VE PAID OUT ££££££ FOR THE BED YOU WANT THEN YOU'VE PURCHASED A SINGLE BED WHICH IS ONLY FOR A COUPLE WEEKS UNTIL YOUR DOUBLE LUSH LIFE BED COMES. TO MAKE MATTERS WORSE THEY SELL YOU A CLEAR CUT SECOND HAND USED ABUSED SINGLE BED WITH THE BOX ABSOLUTELY TAPED AND RE-TAPED NO INSTRUCTIONS BOLTS SCREWS IN A RIPPED PLASTIC BAG + ALL SLATS WERE BENT BOWED WHERE A 23 STONE PERSON HAD BEEN SLEEPING ON AND TOLD BY THE BED/SOFA BED TECHNICIAN COMPANY THIS IS NOT A BRAND NEW BED. WITH MY OTHER BED IT WENT FROM 2 WEEKS TO 4 WEEKS TO 9 WEEKS TO IT'S GONE MISSING FROM THE WAREHOUSE THEN IT'S GONE MISSING FROM THE STORAGE CONTAINER THEN A PHONE CALL I HAVE A DELIVERY FOR YOU TODAY I ONLY HAVE 1 PILLOW AND A MATTRESS AND SAID TO YOUR DRIVER WHERE IS THE REST OF MY EXPENSIVE BED... I DONT KNOW IN JUST THE MUG WHO DELIVERS YOU CUSTOMERS BEDS. I REFUSES DELIVERY STRAIGHT AWAY ON THE PHONE LUCKILY I DID. WEEKS WENT ON WITH LIES LIES LIES LIES WITH CALLS OF WE HAVE YOUR BED FRAME FOR DELIVERY TODAY. WHERE'S THE REST OF THE BED AND ACCESSORIES. DRIVER I DONT KNOW ALL I HAVE ON MY TICKET IS A BED FRAME FOR DELIVERY. REFUSED DELIVERY AGAIN. EACH TIME CALLING YOU AND HEAD OFFICE PHONE WHERE CALLS WERE VERY RUDE UNPROFESSIONAL AND THE LAST CALL WAS ENOUGH IS ENOUGH. THIS COMPANY HAS A VERY DARK SIDE AND INSTORE AND DELIVERY DEPO AND MANAGEMENT THROUGHOUT AND CEO ARE JUST OUT TO GET AS MUCH MONEY FROM YOU AND SELL YOU DODGY SECOND HAND BEDS AND NOT FULL FILL THE SERVICES YOUVE PAID FOR. READ ALL THE BAD REVIEWS ON TRUSTPILOT AND DO NOT TAKE ANY NOTICE OF ALL THE FAKE PAID FOR PERFECT 5 STAR REVIEWS. THIS COMPANY HAS ALREADY BEEN INVESTIGATED AND YOU CAN SEE READ ONLINE ABOUT ALL THE CORRUPT SCANDALS WHO OWN THIS COMPANY. AND YOU PURCHASE ANYTHING FROM THIS COMPANY AND YOU GET A PHONE CALL FROM THE DELIVERY GUY WHO TELLS YOU HE'S NOT GOT YOUR FULL ORDER DO NOT DO NOT ACCEPT IT TELL HIM OVER THE PHONE SORRY I REFUSE DELIVERY OF A PART DELIVERY NOOO SORRY DO NOT EVEN GO ONLINE OR SHOP IN STORE IT'S A CLEAR CUT RIP OFF SCANDAL.. DO NOT BUY PURCHASE OR YOUR LIFE YOUR TIME WILL BE TURNED INTO A MENTAL BREAKDOWN STATUS. YOU HAVE BEEN WARNED BUY AT YOUR OWN RISK. DON'T FALL FOR THE NICE NICE WELCOME TO BENSONS FOR BEDS WE CAN GET GIVE YOU WHAT YOU WANT NEED ABSOLUTELY DISGUSTING SHOCKING SERVICE ALL THE WAY THROUGH IN 2022. NUFF SAID.
August 2023 by Julia Smith
The shop was great. Delivery staff not held at. Won't buy from them again. I have a terminal illness and they didn't take any of the rubbish. Left for me to get to the tip.
June 2023 by Michael Nii Laryea
I received a warm reception at Bensons from my local store. Paula was patient enough to advise and explain all our options and this helped my wife and I to make the right choice.We purchased a 5 door wardrobe and a super king size bed.I received constant communication from the bed delivery but delivery for the wardrobe turned up unannounced without any prior notice.They delivery guys were all friendly and nice.
June 2023 by Sophie Nobbs
Katie at Dover Bensons helped me massively to find a perfect frame and mattress for my home even though I didn?t have much of an idea of what I wanted. She explained what beds come in what sizes, fabrics etc. Explained the different payment methods and found one to fit me. Super happy with my purchase thanks to her ?
June 2023 by gerry redding
The service was excellent, staff were knowledgable and profession. The only thing that could have been better was the price, but I sure everyone would say that??
June 2023 by Brenda Brunsdon
Excellent and friendly staff with comprehensive knowledge of the products. Good range of products at good prices.
May 2023 by John Sharp
Great service from shop staff and delivery team great stuff
February 2023 by davbrown1962
Very helpful and knowledgeable assistant The machine that tells you what type of mattress to have is good too.
February 2023 by Ray Hughes
Very good service enjoying the new mattress.
December 2022 by Samantha Sales
Great service in store. Delivery men were Brillant. Many thanks. Will use again.
November 2022 by Helen Brown
Our Sales assistant really knew what he was talking about and actually listened to our needs and wants.
