July 2023 by peter rothwell
Very good service and friendly thank you
March 2023 by Alexander Ralph
From the moment I arrived on Saturday 18th the 3 members of staff working were all amazing.The two girls out on the store floor were so welcoming, engaging and brilliant throughout my time in the store and also helping me find my right glasses.The gentleman who did my eye test was great as well.With me now having to wear glasses I wouldn?t recommend anyone more than the Westgate on sea team.
March 2023 by David Bull
If I could I would have given no stars . Last August I payed over £500.00 pounds for some glasses. As I was using a lens wipe one of the lenses broke . Vision express said you?re not covered under warranty so pay again . I don?t think so ! Been a customer for 30 years .
March 2023 by kevin hobson
Professionalism and kindness personified in Vision Express Westgate-on-Sea this morning. Thank you Jane for your leadership and great example of true customer service beyond the call of duty. Your practical problem solving skills at a time of personal crisis were reassuring and impressive. And most thorough. Can?t recommend you and your store highly enough.
January 2023 by Jonathan Moore
Very friendly and helpful, highly recommend.
December 2022 by Sara&John Turle
First visit and first impressions really do count. Everyone was very friendly and knowledgeable, clearly explaining procedures. Having seen the Optician, Callie was very helpful in assisting me with my choice of new frames. Left, having purchased what I wanted and was pleased to receive the buy one, get 2nd half price deal which allowed me to purchase the prescription sunglasses I'd always wanted. Looking forward to collecting my glasses.
December 2022 by Andy
The friendly and professional welcoming and actions of the staff was so very well received, happiness and confidence inspiring. A great wee shop.
November 2022 by Geoffrey Sims
The manager Jane is brilliant could not have done more for usWe had an emergency request and she sorted it all for us andall done with a lovely smile cld not have asked for more big thank youGeoff
September 2022 by Stephen Buller
Very careful and respectful attention to what was needed. A caring attitude was reassuring along with a real sense of knowledge and competence. Things that could have been difficult were made easy. We are very grateful.
September 2022 by Laura Mount
Felt very at ease during my appointment with everything being explained throughout the eye test, my prescription had changed but wasn?t pressured into buying anything at any point! I chose to buy new glasses due to my current ones breaking of which two lovely ladies helped me pick out new glasses, very friendly and helpful with their customer service I couldn?t wish for anything more! Thank you!
August 2022 by Gemma Wiggins
Excellent customer service and I received good advice about my current varifocal glasses.
August 2022 by Roy Baker
Everyone was first class service was great could not have been better.
August 2022 by angela baker
First time going to Vision Express, very happy with the service, very efficient, staff were very helpful
August 2022 by Jane Franklin
Very thorough examination and referral made. Very pleasant and helpful staff.
August 2022 by Christine Wicker
Very friendly staff.Everything explained.Wasn't pushed into buying new glasses straightaway.
