March 2024 by Matt Johnson
Lovely historic place plenty to see and do.
February 2024 by Wayne Playford
Mediocre, room was OK but everything was crooked! The TV, lights in the ceiling, pictures on the wall, ac vent all crooked, I paid for the premium wifi which was terrible £5 for patchy wifi that cut in amd out every few minutes waste of money, paid for the premier breakfast, not the usual buffet style, they took an order and got it plated up in the kitchen which took far too long.
February 2024 by Pino Stifanese Stifanese
Probably the best one I have stayed in so far.
February 2024 by Syed Dayab Hussain
The location is not near to the train station and also no shops nearby. Especially if you want Halal food, you need to go a couple of miles away in maidstone Westmalling Street with indian restaurants available there.
February 2024 by Mark Taylor
Zero mobile signal
January 2024 by Reinier Van der Kuip
Rooms: Clean and spaciousFood & drinks: Brewers Fayre next door
January 2024 by Lee Smallone
Service is good and the menu is OK as well, but we have noticed that the place needs a make over of reevaluate.
December 2023 by Sandra Asfour
Rooms basic but very clean, staff friendly and
December 2023 by Ray bozedi
Stay away guys, my wife and I had a bad night at the Premier Inn at Castle Way Leybourne Way West Malling.It all started when we were checking in, the receptionist was busy cleaning someone else's room and getting their room ready, that?s why we were waiting to be served.we paid for our room, then had to wait for the room to be ready and she said it was only her working there.As soon as we entered the room, the smell hit us.It was a very musty moldy smell, but we settled in, so jet lagged and wanted to just sleep.Within a short time my wife found it hard to breathe, was coughing and had to leave the room. She must be allergic to mold., but something bad was going on in that room.We were moved to another room, the room with the noisy neighbour. Curtains falling down but we just went to bed.We could hear them upstairs walking around till 1.30 am then the snoringI would never stay here again!
November 2023 by Daniel Felton
Lovely, clean and quiet hotel, pub right next door reasonable prices for food and
November 2023 by Thomas Fischer
Normal Standard. Breakfast in the "Brewers Fayre".We used it for Business. Personal friendly and qualified.Only issue is the poor Internet connection of the free WiFi. That should be improved.Rooms: Very Good.
November 2023 by Kim Edwards
Lovely staff at reception, made my 4 day stay pleasant.Poor/no phone signal on Vodafone which was a bit of a pain.
November 2023 by Melissa Goodenough
Always take my four childern here for breakfast on special days/occasions.Good Food, Always polite staff especially Toni she's wonderful!
November 2023 by Sandra S
Lovely food . Great service. Staff very pleasant and cheerful. Lots of parking. Premier Inn next door and just off of juction 4, M20. So handy for both. Will be back for the carvery, missed out cause they finished serving a 6pm Sunday. But nice choice on menu. Will definitely be back.
November 2023 by Julie Richardson
Have stayed here a few years ago and happy to return. Rooms and domestic staff lovely and friendly.The male receptionist who booked us in needs a bit of training in professional behaviours.Moaning to us on our arrival "hold on while I sort my bosses mess out,!He then proceeded to moan about one of our bookings that had two toddlers and one adult on, but had booked 2 adults!Commenting that a fine would be made by fire service and they need to put names to burnt bodies!Totally inappropriate! We had children present.
