I decided to give this post office branch a try today (I usually go to Sevenoaks one) to renew my driving licence and I am so happy I did! The staff were really welcoming and friendly and the application took 5 minutes max. From now on, this will be my go-to branch. Thank you for making my day!
November 2023
I've been using this post office almost daily for the last few months for RM parcel services, I have observed that the staff are invariably pleasant, professional and diligent in what can be a busy and challenging environment, I'd like to say well done West Malling post office & shop, keep up the good work as you are an... read full comment
November 2023
The big foil balloon went down overnight despite us following all recommendations. Had to buy a new one to replace. As a result, I paid £10.99 twice. Disappointed. The price is high and no replacement is offered