I've been using this post office almost daily for the last few months for RM parcel services, I have observed that the staff are invariably pleasant, professional and diligent in what can be a busy and challenging environment, I'd like to say well done West Malling post office & shop, keep up the good work as you are an... read full comment
November 2023
The big foil balloon went down overnight despite us following all recommendations. Had to buy a new one to replace. As a result, I paid £10.99 twice. Disappointed. The price is high and no replacement is offered
September 2023
Always great service from the staff here, whether its sending parcels or paying in a cheque or cash the staff are helpful and efficient.