January 2024 by K W
Very quick to see our dog and very helpful on the day and with next day follow up ?
December 2023 by Andy Payne
Over the last year treating our elderly dog they have been the absolute best, most caring and sensitive, right up to the end. We as a family cannot thank them enough.
December 2023 by Bluffy Funny
The staff are very friendly.free parking nearby. very clean it has stairs but also has a lift would recommend
October 2023 by Jan Moore
Looked after our pup to a good satisfaction
September 2023 by James Leggett
Is a good vets can be slow at times but hay they are taking care and attention to our furry family members
July 2023 by PAWS ON TOURS
Awful service. This happened a while back my partner took our dog in for a haematoma, I booked the appointment with the receptionist and explained my dog needed it drained they quoted me 80.00 that?s fine so my partner takes my dog and he returns with our dog the same as he took him but they had still charged 80.00. I rang the receptionist she was quite rude and hung up on me and explained the charge is valid and we couldn?t drain the ear as our dog was agressive, he?s not aggressive but he was in pain with his ear and they didn?t have a muzzle for a flat faced breed wouldn?t let my partner in to help. I went down there to talk to the manager and was greeted by Laura the main vet and the receptionist quite hostile I recorded it I stayed calm and notified I?m recording the conversation not recording them. They called the police and wouldn?t let me speak to the manager. They refused to refund me the police tried to help get my money back but they wouldn?t. I went to Ashmore vets the following day and they drained my dogs ear for 40.00 with no issues.I used kings bill vets for my puppies as I breed, also for my customers as I run a dog walking business and have never been treated so awfully ever. I used to recommend loads of business their way but I will never use them again. The worst thing is Laura the main vet knew me so did the receptionist zero customer service.Manager never got in touch either! Awful service I never leave bad reviews either but my experience was awful and left me quite upset.
July 2023 by James Axton
Laura and the team are amazing. They have looked after all of our animals for nearly 10 years. I wpuldnr go anywhere else.
July 2023 by Sarah Little
Very caring, very reasonable pricing too.
June 2023 by Kim Henson
Best vet ever...they're so good, helpful and kind to me and Maxi every time we visit. Thank you Laura, Chelsea and Kirsty
May 2023 by Hannah Beatrice Ormsby
Really good advice, so helpful and friendly. So glad to have finally found someone who seems to care as much about my dogs wellbeing as I do
March 2023 by Rebecca Shaw
Very accommodating. Always very good with my kitten
February 2023 by Janice Kirk
An excellent surgery. The vets/ staff are friendly and helpful.
November 2022 by Linda Nelson
Excellent vets and lovely nurses. Wouldn't take my 2 dogs anywhere else.
November 2022 by Natasha Thompson
They have been absolutely fantastic while dealing with our sick cat. In the end she had to be put down and all the staff have been lovely throughout her treatment. Came home today to a card in the post from the vets saying they were thinking of us and sorry for our loss. 100% wouldn't go anywhere else, treated the cat with the utmost kindness and gave her an extra few comfortable months with their treatment plan.
November 2022 by Paul Gower
Shocking..went to this vet 3 years ago with no complaints at all, went back on Friday had to wait until after 3pm for a vet to be avaliable my dog was falling over he is soill, told to get a water sample Monday morning and bring in 1st thing.. took sample at 8am with no delay told no vets until after 3pm waited and had to call in several times for results staff on reception are rude and arrogant, No compasion at all that my dog is very ill and still no has results after 3 days that can be tested in house in no time at all, with no outcome to my dogs illness i hadnt noticed £60 was added to my bill for Yumove tablets that the vet never even discussed with me and I don't require as i have a subscription with yumove anyway....Asked for a refund to my card but vet declined to refund me, still no diagnoses told I be going elsewhere, this vet was happy for me to take him after wasting 3 days whe my dog is clearly very unwell.Spoke to another vet since who can't work out why my dogs temperature wasn't even taken at the consultation, especially when he has a temp chip can be easily scanned and no infection has been ruled out at this point ???I cant express how arrogant and uncaring the staff at this practise are it is totally shocking and happy to load your bill up regardless even if your dog may not be around they will happily sell you products you might not even get to benefit from.Such a shame i have had to result to Google but Avoid Avoid is my advise....
