September 2024 by rebecca mcdermott
Very nice , quiet and relaxing at 8:45 am .. lovely coffee . Great service ..
May 2024 by Paula Stevens
If I have to go to a chain coffee shop, I usually prefer to go to a Costa as the coffee is good and the staff are usually super nice. Well, I found one I DEFFINITLY won't be going back to. The staff here were really unpleasant. It's amazing how much one bad interaction can ruin your day. My advice to the nasty barista: Kindness costs you absolutely nothing and can lift your mood too.
April 2024 by Tim Higgs
WiFi doesn't work and no phone signal.
March 2024 by Nina
Well the coffee was hot
March 2024 by Giulia Correia
Love both the Costas in Kings Hill. Excellent a d friendly service with great
December 2023 by Stuart Chilmaid
Very busy but great location. Keeping the RAF alive in West Malling. I love going there.
December 2023 by Emma Quinn
Always a relaxed good
December 2023 by Ben Witt
We ordered 1 Christmas ginger bread latte we asked for a light diary swirl instead of cream.The manager then decided to give us cream and didn't tell us then when we said it was cream he said yeah we are out of the light diary swirl.I was quite angry about him not telling us about it.Then we asked quite politely if he could make another due to he put cream and i dont like cream.We then asked him if we could have the Christmas ginger bread latte he said it was the same price as the normal but after some research he lied to us and charged us extra around 10p in know its only 10p but it is a bit rude. And when we asked for a Christmas ginger bread he said no and then charged us for a Christmas even though he gave us a normal. Overall tables dirty,manger rude,rest of staff ok.
December 2023 by Kenton Oxley
Says it closes at 7pm, closes at 6:30pm on the door. Wouldn?t allow us to sit to drink at 6:10pm. Staff just couldn?t be
November 2023 by Paolo Cuomo
Another good Costa.
November 2023 by Aiden Williamson
Comfortable and friendly. I was there first thing on a wet day, so there were few customers. Staff were very bright and friendly.
November 2023 by Faith Bourke
It need a good clean and decorated.Tables were Dirty,and someone with outside clothes served a couple customers,she had just finished a vape and not washed her
October 2023 by Kelly Morgan
Great shop with friendly staff.
October 2023 by ellieeee123
The new man with star tattoos on his neck, working there isn?t friendly at all. His attitude and the way he speaks is not welcoming. He?s not customer friendly. He doesn?t give you time to think about your order, he is abrupt and rude. Every time I have gone in there recently, he has been the same. He talks down to you. Doesn?t seem like he wants to be there.
October 2023 by Kelly Bridge
Great shop with friendly staff.
