August 2023 by Jennifer Stevenson
We were very impressed with Harry Griggs at the tunbridge wells branch and the team for the attention to detail and professionalism shown in helping us purchase our first home. They made the journey painless and enjoyable throughout and would highly recommend others to choose wards to look after their house purchase
July 2023 by Paul Curry
Wards were supremely professional, helpful, efficient, and effective when I asked for their assistance with both the sale and letting of my property. High quality advertising, photography and video, with excellent cheerful communication and a very pro-active search for buyers and tenants. I shall enlist their help with my next property soon.
July 2023 by Emily H
Just wanted to say thank you to Paul Hart at Wards Tunbridge Wells. He exceed all my expectations during his professional valuation service. His communication has been brilliant and we are looking forward to Paul and his team marketing our property.
July 2023 by Jack Brown
I have been looking at getting on the property ladder and Gemma has been excellent at giving me advice and tips, recommending viewings and just being an overall star, has definitely made me a lot more knowledgeable and in a much better position to get my first home
July 2023 by James Rowe
We were extremely impressed by the professionalism shown by the three people we had contact with when commencing our quest to move home. Paul Hart delivered an excellent presentation on the marketing technique used to sell our property and we had an excellent online chat with Basile regarding the likely costs involved in buying and selling. The main contact we had was handled by Gemma who made all the arrangements and guided us through the process effortlessly. An excellent team at Wards
June 2023 by Ravisara Kariyawasam
I felt that Harry, Gemma and Bryony were quite a proactive team compared to other estate agents I've dealt with. The fact that we've also gone with the mortgage advisor and the solicitor recommended by Wards is testament to how proactive they are. We are happy with both the solicitor and the mortgage advisor we went with as well which to me means that the quality of the people/organizations they had selected for their extra services was also good. All in all the three of them are a good team who complement each other IMO.Harry came across as someone who was very friendly and approachable. During our search for a property, I've met many estate agents and with some I've felt a certain degree of attitude. Harry has been very friendly throughout despite my many questions. He has showed us at least three properties and the one we've ended up buying is a property we viewed with him. That in itself speaks volumes!Gemma showed us two properties if I remember correctly and she came across as someone very professional and enthusiastic. She was describing various positive things about the properties sometimes on her own accord. Some estate agents I've dealt with have come across to me as lazy. Gemma has been quite the opposite.I've dealt with Bryony mainly only in telephone conversations. She came across mainly as someone quite proactive to me. She was instrumental in our decision to go with the recommended solicitor as she highlighted key benefits of going with them and even went as far as doing comparisons with two other solicitor firms I was considering.
June 2023 by Paulette Kerr
Harry Griggs is approachable with a great personality and remained professional throughout the property search. His attention to detail and prompt response to queries was really helpful. Harry has been a pleasure to work with and continues to provide support in securing the ideal property.
May 2023 by Damien Vanhille
A lady from Wards Tunbridge Wells called my wife to schedule a visit to our (rented) house. As the landlord didn't send a 2 months notice to sell, my wife told her we can't accept visits. The lady yelled at my wife and then hung up.What a nice company...
March 2023 by Thelma Huggett
I can't rate Wards too highly. This is the second property they have sold for me and they are thorough, professional and helpful. Special thanks to Kelly Holland, their senior sales negotiator for her invaluable help navigating the problems encountered on the way. Always a cheerful, friendly voice at the other end of the phone - thanks Kelly!
October 2022 by David Shaw
A huge thank you to Rob, Kelly and all of the outstanding team at Wards for all your tireless work, dedication and complete professionalism every step of the way which played a major part in the completion of the sale of my property earlier this week. It was always a pleasure to deal with you and I would highly recommend you to anybody looking to sell their property.
July 2022 by Miles Rose
Thoroughly recommend using Wards. We bought in Rusthall in June and William was terrific to deal with. Always available to assist with enquiries and viewings and trustworthy during negotiations.
July 2022 by Tom B
Wards listened to and understood my requirements and subsequent forwarded properties met my brief.Viewings were well organised with clear communication and a good knowledge of the properties (Katie-Ray).
June 2022 by Joanna LUCAS
The managing agent from the Tunbridge Wells branch of Wards called Robert Mitchell, who showed me around a house this week, I can honestly say was the nicest, most sincere and honourable estate agent I have ever met. What a pleasure to deal with. An example to the many other terrible estate agents I have met over the past few years. met over the years.
June 2022 by Thomas Lindsey-Turner
We've just finishing buying our first home through Wards Tunbridge Wells. From start to finish the level of service provided has exceeded all expectations.Shout out to Bryony who showed us the property, and walked us through the first steps of our home buying journey. Another shout out Kelly, our sales progressor who was on hand to help and answer any questions or concerns we had.As an unexpected finishing touch, when picking up the keys Wards gave us a house warming gift/care package to celebrate moving in.Thank you again to the whole Tunbridge Wells Team.Would definitely recommend Wards.
May 2022 by Alice Swanton
We went to see a property with Katie Ray, and after a great discussion about how we had struggled to sell our apartment due to the recent cladding issues, she convinced us to try Wards.Katie, Rob and the team were an endlessly friendly and helpful resource. It really was a complete difference to what we were used to.8 months later we have just completed the sale of our property. The team couldn't have been more helpful and most notably Kelly Holland, our negotiator. Through dire solicitors, people leaving, unnecessary and hilarious enquiries and even a very unscrupulous Tory party... Kelly defeated all odds to get this sale over the line. She held the hands of our buyer and myself the whole way through and dragged this transaction through by the scruff of its neck.I couldn't have asked for better support than that!Thank you ever so much for all of your help, it won't be forgotten.Kelly Holland needs a raise and possibly a holiday somewhere warm and expensive.
