January 2024 by NoName
Amended my last review, unfortunately after multiple visits in the last year things have changed for the worst.Service is nowhere near where it used to be, well dressed efficient servers have gone, the last visit proved this with our server having dirt muddy shoes on and her laces untied, when my wife?s food was ready it sat on top of the counter for ten minutes while her and another member of staff that was eating food while leaning on a counter and licking his fingers between serving were laughing and having a great time. Restutant was also quiet as we visited quite late after returning from London and it was the last 45 minutes of opening time.Not sure what happened to the fantastic staff and service from the past, clear decline in both service and servers attitude. And just to reiterate, multiple visits with issues, food is still great however.
January 2024 by Denise D'Souza
Diabolical service waited 30 mins for a main course whilst rest of party eating theirs. Excuse given: different station prepping food - what rubbish! Won?t be eating here again!!
December 2023 by Joe Webb
Lovely dining experience for the family. Was told due to the high numbers of people there would be quite a wait. However, we were served promptly and the drinks arrived within 10 mins and the food around 10 mins later. Lovely fresh delicious food. We had between us bao buns, gyoza, firecracker curry, yaki soba x 2 chicken and one steak. All was well presented and very tasty. Warning - the firecracker curry is hot but very nice.
December 2023 by Darren McMullan
Superb food. Service was great, it was quiet at the time. Food never lets
December 2023 by Nick Dorling
Great atmosphere and lovely staff. Good food as always!
December 2023 by Volkan
We entered the restaurant, and the interior hadn't been cleaned, they told us that if we waited for about fifteen minutes, they would clean the tables for us to sit. Then, we ordered the beef brisket with teriyaki sauce, but it was served without the sauce, so the taste of the meal was poor. We asked for extra sauce, but it didn't come from one person for about five minutes. Then, we asked another person, and they brought a very small amount. Finally, we asked a third person, and they also brought a small amount, but it was too late, and the meal had gotten cold. The least they could have correct the mistake and serve the meal properly but the service standards were truly below what should be expected, and it was clear that they couldn't get the job done properly so we left without finishing our meal. It seemed like no one cared anyway. We won't be coming here again and don't recommend it."
November 2023 by Kitty
Went on a Saturday night, had a short wait for a table. Staff were lovely. Allergens clearly labeled. Gluten free, nut free and prawn free options given and the dish was very tasty. Order was taken by the manager, felt very confident to eat here with my allergens.Dietary restrictions: Gluten free, nut free, shellfish free
November 2023 by Emili Li
The noodles were way too soft and the broth was tasteless . The chefs forgot about one of our orders and we waited 20minutes.When it came it was cold and tasted bad.
November 2023 by Anita James
Loved it! Great food, friendly staff and lots of options as I'm dairy and yeast intolerant ?Dietary restrictions: Knowledgeable about intolerances and order taken with care
November 2023 by Grecia Gonzalez
The best vegetable udon and bao
November 2023 by Macie Stapleton
Our waitress Elena was fantastic! So naturally good and made us feel very welcome. Very pleased.
October 2023 by Filip Haga
We go to Wagamama often and always love it. The food is great and very quick service. It's a kid-friendly, japanese themed restaurant with so many tasty meals! This is definitely one of our favourite restaurants.Kid-friendliness: There is a separate kid menu and while the kids are waiting for their meal, there is a drawing for them to colour! We always have lots of fun playing the crosswords and brain games that come with the menu.
October 2023 by JJ Meyer
Place was noisy. Food was good if it arrived.Was dining with a friend, they had eaten their main before mine had arrived and we were still waiting for a side order whilst eating desert. Yes we did chase the side order prior to desert, but it still never arrived. Staff were too busy talking to each other to pay attention to the customers.
September 2023 by Ricky Osborne
Good atmosphere with very friendly and efficient
August 2023 by Flanners1974
Went to Wagamamas yesterday with my son for lunch. We were seated quickly and the waiter was friendly. I ordered the yaki soba chicken and prawn but asked for no prawns. My dish arrived and it was really cold. I don?t know if it had been sitting out on top for a while. When I spoke to the waitress she was very polite and said she would change it. A Manager then brought the same plate of food back and said ?it?s not supposed to be hot?. I understand it?s noodles and will be a lower temperature but the chicken and peppers were stone cold - like they had come straight out of the fridge. I was now a little annoyed that she was handing me this cold food back! She then said ok and took it away. They did bring free drinks and a free starter. However, when my new plate of food arrived it was hot! But it had prawns and no chicken !!!! I didn?t want to complain again as had been waiting ages for food. I will not be returning.
