January 2024 by Mary Fermer
Helpful
September 2023 by Darren Tyler
Jim, the store manager is knowledgeable and gave us outstanding customer service. Working in a retail environment myself I know how hard it can be to achieve and maintain the high standards that he does. He put my sons needs first and was very good at building rapport with him to, well done Jim five stars ??
June 2023 by Harriet Smith-Fellows
Alex was super helpful in ensuring I walked out the store both with a deal that?s right for me, and a device the same day as I was due to have a baby the day I dropped my phone so couldn?t be without. He offered support, advice and a great deal. Thank you Alex I love my new phone!
June 2023 by doaa youssef
Jim is amazing manager , give me the answers I need and help me to understand my contract ...
April 2023 by Alex Jarvis
Alex was fantastic. Went above and beyond, super-friendly, professional, sincere and knowledgeable. Thanks so much for all your help.
April 2023 by Nicola 6
Really helpful and friendly service from the team at the Tunbridge Wells branch. Got me up and running super fast. Definitely going back when it's time for my upgrade!
March 2023 by Christine Mepham
Very helpful and friendly staff, a pleasure to meet. Location easy to get to centre of town
February 2023 by Caroline Nias
Lex and Alex were extremely helpful and considerate today in Vodaphone Tunbridge Wells. Many thanks.
February 2023 by Kevin Warden
Very helpful indeed. I will be back tomorrow to subscribe to Vodafone broadband.
November 2022 by Maggie Fraser
Wanted to check when the phone I had ordered was likely to arrive, but the number I was given in the shop connected me to the main V. Phone!!
October 2022 by Gareth Jones
I received excellent help from Jim the manager.
October 2022 by michael kerr
Just changed to Vodafone after 27 years with EE and no different. 2 weeks still no Internet! @#%##£
August 2022 by E M Mailer
Very good service, v knowledgeable, pleasant young man Jim was patient, polite and helpful.
August 2022 by mary evans
I went in to the TW store this morning and had my query dealt with in an expert, friendly and professional way by Jim. Please pass on my thanks. Superb attitude.
August 2022 by Charlotte
I only left 1 star as there is no option to leave no stars. This shop is absolutely diabolical. The spotty teens (or early twenty somethings in arrested development) do not want you to buy a phone or sign a contract. In fact they are perfectly happy to be as rude as they like just to make their colleagues giggle. All they care about is going home, or I guess to the pub, either way they didn't want to be there and they were extremely rude to me infront of my 4 Yr old son. I called customer services and they said they'd deal with it but I doubt that very much. I'm a customer of over 25 yrs but I'm outta there. Get much better service at pound land!!!!