December 2024 by Patrick Allen
Vodafone has really gone from world class to awful over last decade, mobile service is poor in the uk, i know they over extended themselves and had to sell off all those minority stakes internationally but as a customer of over 25 years I just don?t recognise what they have become, guess you have just given up and want to rinse as much money out of customers as possible while trying to offer 10 percent off coupons, such a shame will be heading elsewhere as soon as possible
April 2024 by Nick Hayden
The shop is fine, it's the network that's the problem and the company in general. Service is awful on every level, just avoid Vodafone completely is my advice after a few years of phone and broadband problems. I've had enough now, never going back.
January 2024 by Mary Fermer
Helpful
September 2023 by Darren Tyler
Jim, the store manager is knowledgeable and gave us outstanding customer service. Working in a retail environment myself I know how hard it can be to achieve and maintain the high standards that he does. He put my sons needs first and was very good at building rapport with him to, well done Jim five stars ??
June 2023 by Harriet Smith-Fellows
Alex was super helpful in ensuring I walked out the store both with a deal that?s right for me, and a device the same day as I was due to have a baby the day I dropped my phone so couldn?t be without. He offered support, advice and a great deal. Thank you Alex I love my new phone!
June 2023 by doaa youssef
Jim is amazing manager , give me the answers I need and help me to understand my contract ...
April 2023 by Alex Jarvis
Alex was fantastic. Went above and beyond, super-friendly, professional, sincere and knowledgeable. Thanks so much for all your help.
April 2023 by Andrew Baxter
Expensive, for what I wanted ?
April 2023 by Nicola 6
Really helpful and friendly service from the team at the Tunbridge Wells branch. Got me up and running super fast. Definitely going back when it's time for my upgrade!
March 2023 by Christine Mepham
Very helpful and friendly staff, a pleasure to meet. Location easy to get to centre of town
February 2023 by Caroline Nias
Lex and Alex were extremely helpful and considerate today in Vodaphone Tunbridge Wells. Many thanks.
February 2023 by Kevin Warden
Very helpful indeed. I will be back tomorrow to subscribe to Vodafone broadband.
November 2022 by Maggie Fraser
Wanted to check when the phone I had ordered was likely to arrive, but the number I was given in the shop connected me to the main V. Phone!!
October 2022 by Gareth Jones
I received excellent help from Jim the manager.
October 2022 by michael kerr
Just changed to Vodafone after 27 years with EE and no different. 2 weeks still no Internet! @#%##£