May 2025 by c n
Have been dealing with this place for 36 years.
Never had a problem..nice staff , friendly and always explain if need be.
May 2025 by Jackie Kostova
Rusthall pharmacy... Last time I?m going there. Took a prescription in with half an hour before closing and explained that I was sorry and I knew they were closing but I needed the medication tonight and I heard them say when they were asked that it would be tomorrow. I said is there any chance I could do the prescription with one item on and they said no. I said I work in a pharmacy myself and can do it in 5 minutes and I had a response of take it to my pharmacy which is an hour away. Not the first time I?ve had a terrible experience there either. I had to wait for antibiotics from Friday evening until Monday morning because again they couldn?t be bothered to do it. Even other occasions during the day with plenty of hours to spare, same experience. I know for a fact these prescriptions take 10 minutes max but they like to take advantage of people not knowing the industry to take their sweet time?
May 2025 by Chris Luxford
As I write it is closed for lunch, despite not being listed on Google as closed, and with no clue how long for. Most prescriptions appear not to be ready until you turn up which means you often wait for a further 15mins or even have to come back. I'm not clear how they get their deliveries as they often do not have the meds even there. Generally they blame the doctors but when I used to go to, the now closed, Lloyds in Sainsbury's I never once had any issues especially with the doctors!
May 2025 by Keith Hayes
Just wanted to thank the helpful team at Rusthall pharmacy.
They were extremely helpful in preparing my prescription items when I left it a little late to reorder, thank you for being a great team!
January 2025 by joanna rozbicka
Waited for ages to have a chance to talk with people? working ? in
No possible to call them-they just don?t pick up the phone
Mess in the computer system
Some of ladies working in are very rude
October 2024 by Paul Pennington
Never had to wait so long in a pharmacy, staff are really slow woman serving even has a nice little sit down at her screen for every prescription 0stars if that was possible
May 2024 by Margaret Marks
Staff are great when you get to the pharmacy but I have been trying to call them for 3 days and either no one answers or the line is busy.
November 2023 by Max Harrison
Took ages for the prescription (45 mins), and the safety leaflet which is probably supposed to be 5 ISH pages long, was printed into one A4 from a printer, which results in text which can literally not even be read - ridiculous for a medications safety leaflet.
August 2023 by Attilio Brunelli
The most expensive pharmacy I have ever used; more than double price, I m very excited ?.
February 2022 by Susan Hall
Having taken a tumble the staff were so kind. My badly grazed hand was dressed. Excellent service. Thank you.
August 2019 by Richard Shaw
Always good service here but they went above and beyond today, Shirley especially.
July 2017 by Mark Prior (Marky P)
Service here is excellent, the staff are very helpful and knowledgeable. It's also really easy to renew repeat prescriptions over the phone
November 2016 by Mark Prior
Service here is excellent, the staff are very helpful and knowledgeable. It's also really easy to renew repeat prescriptions over the phone
