January 2024 by Paul King
While it is often understaffed and gets very busy at times, it is quite the life save to have in the area. Opening hours are often varied due to a lack of trained staff, but that is out of One Stop's control due to the lack of staff in general.
January 2024 by George Langley
Wasted three journeys where maps and post office website say open and then I'm told that they're closed. Very frustrating when I've made three separate journeys will avoid from now on.
December 2023 by Mary Anne
Always closed and when I asked the lady about about it she was incredibly rude saying it was personal and it was more important than me sending my letters. Always rude when i go into the shop as well. Older lady with the glasses has a bad attitude.
November 2023 by Elizabeth Hickey
The Post Office is often closed when meant to be open. Wasted journey. Unapologetic .
July 2023 by Nathalie Richardson
Went to post parcel at 11, on a Tuesday. Post Office should be open till 5, told the Post Office was closed, as they don't have anyone to serve. Last week told they don't keep parceport forms. Very Poor service !
May 2022 by Yuliya
Says shuts at 5pm but disappointed me on several occassions as I got there and it was shut at 1pm or 3pm without any reason. Why even bother being a post office branch?
May 2022 by Mark Reeves
Rubbish Post Office. Supposed to be open but bluntly told they are shut from 1:45pm. Avoid.
May 2022 by Phil Meyers
Might as well not be a post office. Never open, and if it's supposed to be open there's a reason it isn't (today was a software update on the till). Waste of time
October 2021 by david matthews
9-45 am temp closed due to delivery called an hour later could NOT process 2kg printed papers parcels to USA and Holland then made up some story about Postman cannot lift parcels above 2kgs (They all go in one sack !!!) Then "We are only a sub post office" cannot process Over 2kgs were told to read their own compendium absolute rubbish travelled to Frant processed all three parcels in 7 mins 1, Nelson Road ( Must have placed their eyeglass against the blind eye ) useless should not be allowed to run a post office.
December 2020 by Paul Patrick
Was not made at all clear that the post office closed at 5pm. A lot earlier than the 10pm the shop closes. Very unhelpful.
September 2020 by Diane Warne
For the post office, don't use the advertised telephone number - this has been disconnected but rings like it is connected. Phone the shop number on 533720 - they are very helpful.
January 2019 by Eltham John
Temporarily closed - A busy One Stop in Tunbridge Wells has emergency closure amid rat 'food contamination' fearsIt will only be allowed to re-open once the "imminent risk to health no longer exists" said Tunbridge Wells Borough Council
August 2018 by Liz and Chris
Itâ??s not open every day till 10pm as advertised. Wasted a long journey here on Sunday at 3pm and it was closed.
August 2018 by Andrey Kozichev
It is never open.
July 2017 by Hide Y.
Amazon delivery finished today at 530, not 2200 as advertised