March 2024 by Madi Fribbens
Amazing experience!!! First car in god knows how many years and Dan supported me every step of the way !!! Through supporting me doing finance to finishing of the tax he was very helpful and always friendly and happy to help ??
March 2024 by Denise Henley
Excellent service - we brought two cars his and hers and they are great thanks David for all your help - happy customers
February 2024 by sofia santasmarinas
Went to this garage to buy a car because of the reviews I found on google.However, my experience with this company has not been good. The car itself doesn?t have problems and this is the only reason I am giving 2 stars.They do a lot of promises that they don?t actually keep, from saying the logo on the car would be changed onto new one prior to purchase (not done), car had mot and service prior to purc, still car comes with no water. The worst is missing important documents and them telling you they will fix it and they dont, for 5months waiting for the cars documents and them continuously saying they will fix it but not doing it at all! Specially because you can check online for most things related to the car and even if you tell them you have checked on gov they will still lie to your face, discard you and not fix the issues.I have had such a bad experience so far, had to go to citizens advice to try and avoid going to a lawyer. They will only do what you ask if you either pay or if you insist everyday for something to happen.
January 2024 by jane griffin
David was very attentive when I bought the car, however once they had the money from the finance company that was the end of the communication. I left the car at the garage for a week because they wanted to do a new mot for me. They didn't bother to do it no one got back to me when I rang to ask what was going on and when could I pick it up. Husband rang they didn't get back to him. Had to get the finance company involved in the end as I was close to cancelling the deal. Wouldn't go back to this garage again
September 2023 by Lorraine Lamb
A great dealership, really friendly, not pushy at all, and very helpful.
September 2023 by Jane Bateup
Such a great business! Shane was such a caring and knowledgeable guy. We went to test dive 1 car and ended up test driving many. He went above and beyond to ensure our needs were met. He really listened to what we were looking for and gave us so much of his time. Fantastic stock of cars too. Can?t recommend this company highly enough.
July 2023 by Megan Simpson
I brought a car only just a year ago, I have only done 5507 miles since having the car, the car had to go back in twice which luckily was covered by the 6 months warranty but I have since broken down on a busy road with my 4 day old baby in the car and the aa believe the issue is something to do with the timing chain/belt. I brought this car thinking it was a reliable car and it's now sat outside my house whilst I still pay the finance on it because its going to cost probably a fair bit of money to get it to a garage let alone get it fixed.. I called to see if there was anything they could do to help even maybe just get it to a garage and get the diagnostic done on it to find out exactly what the issue is but no nothing at all. I'd understand if id had the car 4 years but its a year this month and has already been off the road twice in a garage for repairs. Not great really!!!
May 2023 by Michael Lawson
Very happy with car bought from JSMC. No sales pressure, just friendly, knowledgeable advice. Quick, pain free purchase. Would use again.
April 2023 by Mr Dark Destroyer
Just had a very good experience selling my car to Shane at Joseph Sutton.Good communication throughout, agreed a price after sending photos. The agreed price was better than what was offered by Webuyanycar. Dropped the car off a couple of weeks later and it only took about 15 minutes to complete the transaction. A quick check around the car and test drive, then the agreed payment was in my account immediately.Hassle free and transparent experience dealing with a friendly and professional local business. Highly recommend them for selling your car to.
October 2022 by Darren Sweeting
Excellent customer serviceNo pushy sales. It was a pleasure doing business. The Nissan note was exactly as described
October 2022 by jaison kodiyan
Thanks Mr Dan,..Very friendly and prompt actions..highly recommended ...
October 2022 by Malcolm. Mcphee
Part ex my car dan gave me a quick quote over the phone and stuck picked my car up on sat I found Dan really helpful would definitely use them again
October 2022 by Alan Schofield
The transaction to sell my wife?s car to Joe was very professional - a pleasant experience that you, in my experience, don?t always get from the motor trade. Thank you Joe and team.
October 2022 by Alfonso Castro
I sold my used car with Joe, he gave me a quick quote by phone, and then he looked at it and maintained the same price, no bargains, fair price. He was flexible in the time of delivery and all was sorted out and paid at the very moment. Great service, trusted company.
October 2022 by Sarah Taylor
Bought a Renault Clio for my Daughter on line due to distance! First time we have bought a car without visiting Garage, so far very pleased with the Car drives Beautifully and Immaculate condition for a second hand Car! Thoroughly recommend this Garage and Dan very helpful my Daughter is very pleased with her Clio
