December 2023 by louis verrinder
Worst JD I've ever been in.. weighted 30 minutes for a pair of trainers sent two pairs down wrong and in the end I walked out
December 2023 by valerie Pothecary
Very helpful, very polite which is Brilliant.Lots of choices..
August 2023 by LS
1 star, total morons, completely clueless in every regard, charged twice for a pair of Vans "don't worry though it'll be back in your account in 2 days, spoke to the bank, told it could take upto 4 weeks, left waiting in the shop for over 25 minutes with a shoe in my hand like some sort of Syrian refugee, two days in a row, genuinely clueless staff though it's beyond a joke, special needs staff members wandering around dribbling... Go somewhere else.
June 2023 by Yannis Tzianetas
Great sales on trainers now!
May 2023 by greyo 790
Vast amounts of goods realistically priced staff members helpful
December 2022 by Radoslav Chobanov
Just today. They try to make me a idiot, price on the stock was £30 when I get to checkout on the screen price is 55. Staff said is two different stocks but was exactly the same. 1 hour later they change the price to 55. Just be careful. Merry Christmas.
November 2022 by Maria Green
If I could give no stars this would be more appropriate. Slowest, rudest service I?ve ever experienced anywhere. There was only me and one other customer in the shop that asked for trainers in a different size, after waiting over 10 mins the wrong size was brought up, followed by another 5 mins for the uninterested man to return. No apology or anything left his mouth. When at the till paying I asked if it was always like this in here, he simply shrugged and said nah. I said it?s the slowest service I?ve ever experienced and I?d be reporting the poor customer service and again another shrug and a smirk and he walked off. The girl was just as rude and uninterested. These two are seriously in need of some training or they will be lucky to stay working in retail or anywhere for that matter.
November 2022 by David
Good range of trainers, mostly, but non-marking options were expensive.
October 2022 by Emma Wild
It's a good store but everything is overpriced in my opinion, you can get identical tops or trainers in other stores in the same shopping centre for at least 25% less than in here
October 2022 by Mr Carrot
Never been in such a dead JD No Shoes Sizes available half time. dead clothes dead shoes get better stock.
October 2022 by Claudine Harper
Music is always too loud. But, the lady serving was patient and helpful. It's always tidy.
June 2022 by MR. Llapi
Bad experience at the Tunbridge Wells store . Poor customer service and a very RUDE store manager that didn't have clue what he was doing when i asked to refund an item straight after we purchased. Did what he wanted and not what the customer asked for. If it was a 0 star probably wouldn't give that . Won't be using that store again or order anything from them.
December 2021 by Susan Fickling
Good choice and helpful staff
August 2021 by Will Arnold
Very helpful staff
July 2021 by gemma james
Nice staff and my size
