July 2023 by Becci Bell
I had an issue with a pair of trousers, the store supervisor (I'm so sorry I didn't get her name!!!) Was amazing with sorting it out. Not only did she find the trousers, but she found them in my size and managed to sort out the exchange with out a receipt because my husband has thrown it out. Complete legend (supervisor that is, not my husband)
May 2023 by lesley whitton
The 2 members of staff were very welcoming and attentive. The shop was well stocked with some really nice items which were a mix of basics with a twist and more interesting dresses. I loved the new summer range.A great retail experience, thank you ?
February 2023 by Rebekah Jones
Been in here a few times and have bought thing, exchanged things and returned things. The staff are always warm, knowledgeable and friendly. The shop itself is large and well stocked and there's nice big changing rooms. It's great that the store has womenswear, menswear and homeware.
July 2022 by valerie Pothecary
Nice shop, very expensive
April 2022 by L.
Tunbridge wells branch manager is one of the most unfriendly and dismissive people I have ever encountered in ANY shop. The first time I put down to her having a bad day but after a second encounter with her to sort out a refund, I am now of the opinion she is in the wrong job. Such a shame, as the store has some lovely items but I won't be returning.
July 2021 by Genevieve Gadoglo
Their Customer service is very very poor and zero and the lady (House)who served my husband needs to go for more training. She was very rude and was asking my husband to calculate the 20% off the item himself as she has no time.
July 2021 by Crystal
Customer service was non-existence- I was waiting at the till to pay, the customer assistant took a look at us but did not seem too interested in servicing us, instead she checked herself out in the mirror. One star for nice clothes, zero star for the customer assistant who dressed in blue.
July 2021 by Mo
What a lovely shop, Frances is an amazing member of staff, incredibly helpful
January 2019 by Carol Jones
Not my sort of store but seams to be a busy store
January 2019 by Lewis Gill
Helpful staff
November 2018 by Iain P
Good Service and Nice Range.
October 2018 by Paul Allievi
Very limited men's section. Women's fashion looking tired
August 2018 by Catherine Walby
Great service and good sale
July 2017 by The Spice Tunbridge Wells
Bossy manager. Wasn't helpfull . I had a £48 voucher which expired day earlier which I didn't realise. Tried to use it but manager explanation was sound like she didn't care much ...i think l wouldn't be shopping there anymore.
March 2017 by amanda bunce
Over priced rude snobby staff members that stare at you. Being a bigget girl it felt like they were thinking what was i doing in there
