January 2024 by Nick Kington
Fantastic service all round,shop experience was great with amazing discounts. Mattress was delivered today by Ross and Ibraham on time and on the promised day. They took it to the bedroom, took the old one away and all the packing too. Also I suffered a broken leg in October and still in recovery but Ross done the same exactly the year before with the same operation as I had and really reassured me I would make a full recovery, what a top bloke.Thank you Dreams staff, would highly recommend this storeNick
December 2023 by Alan Coe
Excellent service and products. Thank you.
December 2023 by Fiona Wiles
Michael was knowledgeable, friendly and helpful. A good experience
December 2023 by 3 sisters bvk
Wonderful Customer Service and a great bargain on a beautiful bed
December 2023 by Rod T
Mike at the Tunbridge Wells shop was attentive and helpful, and we bought a mattress. We liked the analysing bed, wouldn't have minded taking that one home. Too much choice but we overslept this morning after first night so looks like a good choice. Thanks,Rod
November 2023 by merle Burrows
My service was very good today I did get a bed and had a smashing lady Mel to assist me with my buy.Was so helpful and very pleased to have had her guide me to the thought everything.
November 2023 by Kirstin Rees
Slightly over eager staff. Didn't need to know that much information but was a very friendly guy, great place to go to try out different kinds of mattresses
November 2023 by Dick Dorward
Having bought our previous mattress from Dreams we thought we would go back to explore the range now available. Good decision. Excellent customer service from start to finish. How refreshing to walk into a shop and have a sales assistant approach us to ask if we need any guidance. No hiding behind the display cabinet at Dreams Tunbridge Wells. Our assistant, Melissa, was very knowledgeable, certainly knew her product and was professional throughout. Courteous and helpful and gave us plenty of time to mull over our options. We even used the Dreams Sleepmatch machine which was quite impressive. Definitely recommend considering this company if looking for new mattress
October 2023 by Dave Grant
The floor staff at this Dreams are top tier, myself and my partner were greeted by a man named Mike who provided us with great service backed up by a vast amount of mattress knowledge!We opted for a Tempur mattress which we can't wait to have delivered!We also hopped in over a year ago for advice and the service back then was great too.
October 2023 by Char Cordrey
Great experience with purchasing a matress. Massive thank you to Mike who made the whole process easier, your level of knowledge and customer service skills are outstanding. I would definitely recommend going to Dreams in Tunbridge Wells
October 2023 by Simon Smith
A big thank you to Tom for his helpful advice following our poor experience buying a Simba mattress elsewhere. I am waiting to resolve our complaint with Simba themselves before I return to Dreams for a proper customer service experience under Tom's care.
October 2023 by Beth Ruffell
Great customer service from Dan! Thank you!
October 2023 by Debbie Brooks
We had a lovely salesman who was so very helpful and knew alot of information on all of the different beds and matresses, we came out with the perfect bed
October 2023 by dave birdsall
Tom was very helpful and informative no hard sell would recommend.
August 2023 by Kathryn Gilbert
I visited the Dreams store in Tunbridge Wells twice in order to make a decision about the bed and mattress I wanted to buy. On both occasions the staff were really friendly and helpful. They answered my questions and did not put any ?salesman? pressure on me. They helped me to pick a bedframe and mattress within my budget and a delivery time that worked for me. It?s well worth going into the store for help.
