March 2024 by Erika Simm
Efficient, thorough and friendly with advice and assistance given when asked for on our new rental ;)
February 2024 by John Warland
I rented via doorknobs for just under two years. Staff were excellent and very quick to respond to and sort out any issues I had. Cannot fault anything.
February 2024 by Wieslaw Omen
Nice professional approach to the client
February 2024 by keith newby
I have been a tenant with Doorknobs (Tunbridge Wells) for the past 18 months, an in that time a few issues have arisen, leaking roof which caused damp, kitchen tap, extractor fan in bathroom and a broken down washing machine. Having reported the issues, Jodie, my contact at Doorknobs arranged the tradespeople to come and assess the problems within 24 hrs. I can?t thank her enough for her prompt and professional response and kind, respectful and courteous manner when dealing with my concerns. Thank you Jodie. I would highly recommend Doorknobs when considering renting a property as not only do they rent well appointed apartments, their property management is exceptional
February 2024 by Justin Hook
We have been renting with Doorknobs for just over a year now after signing up for a second year. From the very first viewing, signing the contracts with the agent Lucy it has been a seamless and stress free experience. No matter who we have spoken to for whatever reason we have been met by nothing but professionalism. We?ve experienced a few maintenance issues at the property which Doorknobs have been very quick to resolve. We couldn?t be happier.
February 2024 by Josefine Follett
I?m a landlord and Doorknob found a tenant within a few weeks, they managed the entire process and have been great at communicating and supporting when needed. I can highly recommend their services and Sophie in particular.
February 2024 by Simon Whatman
Sometimes, in a "landlords" market, agents can lose sight of who it is actually paying the rent..... This has certainly NOT been our experience with the Team at Doorknobs. Whether it be admin or maintenance issues, Lucy, Jodie and Sophie are a pleasure to deal with, always responsive, prompt and efficient. Doorknobs seem to have the Landlord/Tenant relationship management balance just right. Thank you....
February 2024 by Thuy Hoang
I?m very satisfied as I found brilliant renting agent. The staffs have been so helpful. The lovely lady name Sophie always sorts all my concerns. Highly recommend
February 2024 by Zoe Barnard
I have been a tenant with Doorknobs for almost a year and have been very happy with their services. Lucy was very helpful and responsive arranging a viewing of the property, signing contracts etc. Any minor maintenance issues I have had were quickly dealt with. I have found Sophie to be very helpful and responsive with the renewal of my rental agreement. I can highly recommend them.
February 2024 by Alok B
Excellent agency providing great service for landlords. They've sorted out all issues regarding tenancy and property management very efficiently, saving me a total headache. Would highly recommend.Sophie Watson especially has been brilliant on the management side, but all Doorknobs staff (including Lisa Funnell and Jack Thrower who I have specifically had dealings with) are very friendly and helpful.
February 2024 by Isobel Milton
Lucy Black and the team at Doorknobs have been, and, to this date, extremely helpful and quick to reply to my questions. I now have a flat with my cat, which is difficult to find. Thank you.
February 2024 by K Ashby
Doorknobs manage 2 flats for me. The company have sorted various problems efficiently and with care and respect. Communication via email or phone with every department is excellent. I recommend Doorknobs as a letting agent.
February 2024 by Caroline Cooke
The entire Doorknobs lettings team give us a high quality service. After many years of them finding us lovely tenants, we gave them full management of three properties two years ago and now rely completely on Jack, Sophie, Lucy and Jodie, who continue to find good tenants, and have organised many maintenance projects both large and small. Without them we would be unable to continue offering good quality, well maintained homes to our tenants.
November 2023 by ali awad
Doorknobs are scammers , they steal £280 from me as non refundable payment to let me see one property in Dudley road and then they refused to rent it to me and refused to refund my money back , i think that is the way how they earn there money
October 2023 by Liam Keywood
Really happy with the service I've received from Doorknobs. Lucy and Rhianna made the process of viewing, signing and moving into my rented flat really painless and have been nothing but professional. Any queries or maintenance issues I've had have been swiftly resolved. All in all I would definitely recommend them ?
