March 2024 by adam oliver
Towns are a really good company to deal with , I'm a general handyman / builder, and I try to use them whenever I can. They always try really hard to find what you need.
July 2023 by Rob Paterson
Very helpful expert advice.
June 2023 by George
Very helpful and polite staff. Has everything plumbing.
December 2022 by Daniel Laidler
Excellent service
October 2022 by Tiv Gombas
Very friendly service, they went out of their way to make sure I get the right part. Another plumbing store I visited earlier wasn't this thorough, causing me an extra shopping run.Thank you again, the parts fit perfectly and the job is finally done! ?
October 2022 by R S
Not just product shifters. Very helpful staff for a diy'er like me with plenty of options and suggestions; things I wouldn't know about because I'm not a plumber. Towns is my first choice for any plumbing jobs I do and will continue to be so.
October 2022 by Alberto M
Quality and service were very good. We purchased two bathrooms and Paul helped us swiftly with the choice and planning.
October 2022 by Barry Hursell
Very helpful and no attempt to upsell.
October 2021 by Geoff Nutt
Great service and selection of stock in store. Friendly and helpful staff also, who were more than happy to assist me. Will definitely return as its so useful to have a local plumbers merchant.
October 2021 by Ann Hards
Thank you to Alex of Towns for very efficiently sourcing and ordering a part for my bathroom. Lovely company to deal with.
October 2021 by Dave Broomfield
Friendly helpful staff, good value. If I lived closer would use them in preference to the national chains.
October 2021 by katharine draper
Extremely helpful.
October 2020 by Debbie Fallon
We used Towns in Tonbridge four years ago for a new bathroom and received local, excellent service then. Alex still looks after us now and has helped with plumber services as well as exceptional service ever since. We have no hesitation in recommending and would be first point of call in the future.
October 2020 by ivor Macklin
I have to give Alex and the team at Towns five stars. It?s how one resolves a problem that defines a good company.On Friday I emailed them to ask if they had a component that would connect two different items. Not being a plumber I did not know the name for what I needed. They emailed me back to say they had and could I call in on Monday to collect. When I did the part was missing, possibly sold on Saturday. Alex spent ages looking through competitors websites to find the item and sent up to Wolsey. Three days later Alex sent me an email apologising and saying that if I had not managed to get it, it was not in stock. The part only cost £3.50. That is real customer service.
October 2020 by gazmo 30
Great service
