March 2024 by Thomas Lambeth
The staff here including the pharmicist have been nothing but marvellous in their help and support over the last two months. I really don?t understand the negative reviews but here is praise where praise is due.
October 2023 by josie leexox
Some staff have such a bad manor, its a shame used to be a good chemist
August 2023 by Corinna Kreuzberg
I have just been to this pharmacy-it is only 20 degrees outside, but the air conditioning is on on full blast. I asked why, with air cons being so bad for our environment. As an answer I got that it was so hot in there that staff was passing out. I can hardly believe this, and should it be the case, a fan in the staff room would be more efficient than air conditioning in the sales room where ill people are queuing for their medicine. How can people be so uncaring of our environment- it makes me so cross.
May 2023 by Jennifer Allen
Helpful, friendly, great advice and lots of little ?oh I didn?t know I needs that? in their shop. Love this place.
April 2023 by Georgina Howard
This is a sad day. I used to love this chemist it felt like part of the community. Welcoming they knew your name.NOW IT is DREADFUL. The service is shocking. Prescriptions never ready. Staff are extremely rude and unhelpful. Had a prescription with them for 3 weeks waiting for stock. In the end found another chemist that had stuck. They would not release the already approved prescription told me to go and get another one from dr as there were other drugs on that had been dispensed. I just can?t understand why they couldn?t alter the prescription or write on already received on items that I?d had. What a waste of time for the drs surgery and my life. Completely unnecessary completely exhausting. Just rude rude people.
April 2023 by Minette Greyling
I never write reviews, but feel I have to comment on the poor service from the pharmacist. She was so rude, not just to me but everyone in the store. I?ve never experienced anything like this in a pharmacy before. Really upsetting experience.
April 2023 by Bea M
Really rude and unhelpful staff - have witnessed them being rude to other customers aswell. Do not recommend.
February 2023 by Darren Somerton
What happened to this chemist , not been here for a few years & just moved back to the area ?. Oh dear, no service with a smile anymore it seems ?
February 2023 by Ellie Brayshaw
It is probably not their fault, but service is very poor at the moment, and they aren't efficient and it is a painful experience. Trying to stick with them as they are the village local, but they aren't making it easy. :( Much better before Paydens took them over. It is February when this was written, hopefully it will get better in the coming months.
February 2023 by Caroline Garrett
My nominated pharmacy after a week were unable to obtain my prescribed medication - a manufacturing problem apparently. They gave me a token prescription to try & get it elsewhere. I rang Thompson's who advised that they could get it for me the next day. I picked it up the next day - brilliant! Amazing service.
November 2021 by Julie Purcell
This is a local chemist to me and it's good to have one in our community.
November 2021 by Loraine Robinson
Needs to sort out prescriptions, these days there has been an issue the last couple of times.
November 2021 by Sarah Green
Great service.. lovely people & very helpful
November 2021 by Millie
I wrote a review a couple weeks ago and it got taken down. Potentially because they're embarrassed of their service. This pharmacy is a state, it's dirty, the staff are miserable and the pharmacist is absolutely vile. Why she is in a profession that cares and helps people is beyond me. Swearing and shouting at patients is disgusting. Never met a more unprofessional pharmacist in my life. A pharmacy should be a place that someone can go to for support and for advice as well as collecting medication. Absolutely disgusting.
November 2020 by Michael Skipper
The staff are friendly and helpful and know their customers by name. I have been visiting this pharmacy for 50 years since it was owned by Mr Thompson and the level of service has never changed.
