November 2023 by Cliff Boiling
Great product range & excellent service & help making choice decisions. Fitters did a great job & the finished floor looks great.Not the cheapest option but well worth paying for the service received. Recommended.
October 2023 by GEORGE ENESCU
Nice people ? quick unload
August 2023 by Joan Apps
We recently had Karndean flooring fitted in our kitchen and utility room. The installer was very professional and did a wonderful job. We would have no hesitation in recommending this company.
April 2023 by karl lincoln
Dave and his team have done a fantastic job. The advice on the products (porcelain and wood) was first-rate, and the results scream quality.I would not hesitate to recommend Naos Floors to anyone who wants to use a professional outfit to ensure they get the results they are after. You hear so many horror stories of builders and contractors that never turn up, or if they did, you wish they hadn?t; it?s why we chose a local company to help us improve the place we value most, our home.Great company, a great team and a great job.
February 2023 by Max Dale
Good selection of top quality tiles and very helpful staff. Closed Saturday pm and Sunday. Best to visit during the week when there are more staff.
December 2022 by Katie Ferry
A great company.
December 2022 by Isobel Carver
Excellent service from Naos who cleaned and oiled my wooden floor which they fitted 11 years ago. Highly recommend Naos products and staff.
October 2022 by Rebecca Khor
I have had wooden flooring laid by Naos on 2 occasions now and I cannot fault the product, the service, the attention to detail. Top notch
October 2022 by E H
A quality company with quality staff and products.All of the staff are very competent, helpful and very friendly.Seamless from initial contact to the finished product.Highly recommended company
October 2022 by Linda Everaert
always excellent service and quality
October 2022 by Michelle Alexander
Outstanding company would recommend. They were patient as we made our choices understanding of our budget. Great advice. The floor looks amazing. Could not be happier
October 2022 by George George
Came especially to this local company this afternoon.. the staff member there 'didn't know' anything... didn't know what the floor displays were called, or much else. She did offer to get someone to call at another tim but I was so incredibly unimpressed I didn't leave details.I don't understand having a display without training staff in what they're dealing with/selling, whether they are 'going on holiday tomorrow' or not.I would think it quite simple to follow others (i.e. the excellent Mandarin Stone), of labelling the products in situ.. ti of product and price at least. Sloppy, unprofessional and I wouldn't dream of buying from them. I would only have myself to blame if I ordered and this sort of casual lack of engagement caused endless problems.On every level above not recommended. Same tiles are available all over ; it's the knowledge and professionalism of the company selling that's integral.
October 2022 by mark winter
Poorest customer service I have ever experienced anywhere .We had an appointment booked with Guy Milner for 2pm , we arrived on time and entered the show room . Two guys were there , one on the phone , so we asked the one who was free to see Guy , and was told he was the other guy on the phone - fair enough . We looked around the showroom for a while , Guy finished his call , made no effort to come and talk to us but made another call and ignored us . We found our way upstairs , looked around for a bit and then just left . If this is how they treat all potential customers I will be surprised if they are still in business for another month ! Shocking service and their loss as we were there to potentially place a very large order for Limestone and Oak flooring . What a waste of out time , don't bother wasting your time with this Company .
October 2022 by Becs A
We have used Naos a number of times over the years and have always been very impressed with the service and workmanship. Would not hesitate to recommend.
October 2022 by Tamsin Webster
recently bought tiles and wooden flooring for bathroom from Naos. From start to finish the process was great - knowledgeable and helpful team. Products arrived on time and we couldn't be happier. The wood flooring (made to look old, so in keeping with our grade II property) came with cleaning and oiling products, which we used and the floor looks absolutely stunning! Will be a return customer and thoroughly recommend them!
