July 2023 by Sandy Holman
The staff here couldn't have been more helpful
May 2023 by Loraine Robinson
Be warned, if you buy a phone at an EE store, you do not get 14 days cooling off, and they insist it goes back to the store of origin! Who knew, I got the phone on a visit to Nottingham and that's where they wanted me to send it back!, 400 miles round trip! No slight to the Tonbridge store, they tried to help me, to no avail!
May 2023 by Tracy
Such helpful staff!
May 2023 by Alex Noble-jennings
Helpful staff, with my enquiry..
April 2023 by Robert Freeman
Have been an EE customer for more than 10 years had a problem that I needed help with and the 3 staff members working in a completely empty shop couldn't be bothered to help at all, not listening to my problem and just wanting me to leave their shop.Reaaly bad attitude and service
April 2023 by Gemma Major
Great serviceGreater phone deals.
February 2023 by Ronald Craft
Phone upgrade very helpful staff and friendly advice
August 2022 by Harvey
Absolutely brilliant customer service, very friendly staff.
January 2022 by Tim Fry
Excellent job
August 2021 by Dan Percy
Been waiting for a call back from staff including managers and area manager for over two weeks regarding items I have ordered.After several calls to them asking for help amd info on as to where and what is going on I still have nothing.Very quick to sell but completely unhelpful o a follow up and will never be using ee again shockingly bad services if could give no stars I would
June 2021 by Steve Wells
Placed an order for a new phone and received a text message from EE saying it had been dispatched and would be at the store the following day for collection. I went to collect the new phone only to be told it hadn't been delivered. Another two days and still no message saying my phone had been delivered. Called the store by phone and no answer. Hardly meeting customer expectations! At this stage, I don't know if the fault is with the store or EE's ... well, BT's distribution. Time will tell I suppose.
June 2021 by Joanne Margaret
Went in to get some help, and while I was there the manager kept trying to argue with the staff while they were talking to me! Can't believe it how poor of an experience it was.
June 2021 by Roxas Gaming
Great service and friendly staff!
June 2021 by Mackenzie Kempson-Laing
Nice staff ??
December 2020 by David Farrant
Great service, in an out in 20 minutes with a new phone and great package.
