November 2022 by R
Terrible place.. avoid like the plague..I ordered a mixer to be delivered and it never turned up. Branch pretty much told me as I didn't answer the phone call in the morning I didn't get my delivery. I was sorting out my two kids in the morning thats why I missed the call. I wouldn't of ordered a mixer if I didn't want it. You should of just done your job and delivered it. They said I had two failed deliveries 05/11/22 and today 07/11/22 ( not that today is any good anyway ) which is bullshi*Why would you go to someone's address and not call them if they didn't answer the door? Not that I had anyone turn up..Not only did I not do the concreting, I also lost a days money because of this.Worst experience with a hire company and Terrible customer service. Call centre and branch.
October 2022 by Alice Crick
Super easy to hire & pay online, and a warm welcome when I arrived to collect. Machine itself worked a treat. The guys even lifted it in and out of my car for me.
July 2022 by Bex
Booked and paid a tower a 5 days ago for delivery this am. Nearly 11am still not arrived. When I call them i am told nothing they can do it will be delivered this afternoon. With my husband having one day off work to do this work which will take a day there is no point. Fuming they can?t call me and inform me, it?s down to the customer to chase. What a joke. Waste of time just don?t bother.
June 2022 by Rebecca Bigginton
Went in to store today as a young women needing a bottle of gas for a bbq. I had no idea what I needed but the guys in the shop were fantastic they googled the bbq I had brought and got the correct gas required for me.As a women walking into a predominantly male environment I did not feel intimidated one bit in fact I was welcomed and was able to have a chat with the guys. They even brought the gas bottle to my car.Thank you soo much definitely recommend.
May 2022 by hazel randall
Great service and will definitely recommend for any hire needs, couldn?t have been more helpful and cheerful
August 2021 by Fil Young
Short notice hire and The staff were absolutely fantastic. Helpful efficient and thoroughly decent.Happy to review and to recommend to others.
August 2021 by Sarah Hire
Great service always, Stuart, Sean and Team do all they can for us, We hire toilets from them every week and we are very happy with the service.
June 2021 by Chris Grogan
I very rarely write reviews, however the gentleman who served me on Wednesday with the carpet cleaner at the Tonbridge store was fantastic, polite, knowledgeable and very helpful. I will not consider going anywhere else for futures hires. Many thanks.
May 2021 by abi workman
The Team at Brandon Hire Station Tonbridge are a pleasure to work with. They really know there products, and are very knowledgeable. On the rare occasion that they don't have a product in stock they will do there very best to help find it elsewhere. The team are very friendly especially Sean and Stuart who have helped our company out many times.
October 2020 by charmaine intootin
Despite restrictions and various difficulties the staff went way beyond their duties in getting me what I needed. Cheers Colin, many thanks
October 2020 by Ian ?The Wild Rover? May
If you're after hiring something for an event, this should be your first call
April 2020 by YellowStar78-1
Awful never had the rotavator despite it being ordered and paid for with national tool hire. Also he complained that we shouldn?t be trying to hire a tool as the corona virus lockdown was on. This despite him being open!!!! He also refused to give his name and claimed that the national toolhire lady was a liar and hadn?t changed the order
May 2018 by Andy Saunders
Good service
February 2017 by martin french
helped me out finding a tower last min.really good staff members
