January 2024 by Alena Webster
Lovely place but always waiting to be served should not be somewhere for over 2 and half hours waiting.
January 2024 by MilkyDeew (Jay)
Great service, a few orders arrived with issues ie cold chips, wrong chips and steak not cooked as expected. Staff just wondering around in the kitchen without hair nets staff drinking from cocktail shakers all this whilst the restaurant and bar have customers.
January 2024 by Caroline Relf
It's good food for a family meal with children, don't expect more than that.Good value for moneyVegetarian options: Not many, had run out of both starters
January 2024 by tracy gregory
This was dinner before going to a pantomime. The children's food was what you would expect. However, the adults were not up to a standard I would have expected for the price paid. It was busy and they could really have had more staff working which would have made the service better. Sorry to say that I would not rush back there anytime soon.
December 2023 by Simon Maloney
A great meal, freshly prepared and very tasty. Staff extremely friendly and it was the best meal we've had in a Beefeater for years.
December 2023 by rick
Friendly staff, very nice food, but was quite a long wait for both courses. Wasn't overly busy at the time we went, 1300-1545. In fairness we were a table of 16, but we'd all put our menu in prior to arrival.Parking: Good parking but might get full at peak times.
December 2023 by Tammy Marshall
Wonderful experience! Lovely staff and lovely food. Clean restaurant and clean toilets. Plenty of parking.Will definitely return.
December 2023 by Dana Dobrescu
The food was at maximum mediocre and this is because I don?t want to sound rude.Kids? burgers - super dry, impossible to bite - they refused to eat it and they were rightKids?s fries - dry, tooCorn - overcookedPigs in blankets - 2 super tiny sausages (as big as my child?s pinky)Soup - my daughter said that it was ok-ish but now she is complaining about bad tummy cramps.Stake - rubbery, hard to chewPork - super salty and full of fatWe asked for salad and we ended up with fries.Peas - overcooked and coldOnion rings - super greasyThe restaurant was completely empty but the waitress told us that next time she will not let us in without a reservation (family of 4: 2 children, 2 adults).The room was cold. We had to stay with our jackets on.We used to like this place but not anymore.I can only recommend the garlic bread. ??
November 2023 by Susan Szulc
Manager Hannah is friendly and very professional, waitresses are lovely, food is great but would be nice to have option of potatoes and mixed vegetables.
November 2023 by Larry Neill
We (party of 4 adults) went to Hilden Manor last evening Saturday 14th October 2023 it was a really busy night the restaurant was totally full ( Helped along by Oktoberfest? ) There appeared to be very few staff on duty who were all rushed off their feet ! However they were all absolutely amazing!! They managed to keep their sense of humour and professionalism to the max They got the orders spot on and the food was great ! I would certainly recommend Hilden Manor and like to say a big thank you to the staff both front of house and kitchen 10/10Parking: Plenty of parking despite the restaurant being full
November 2023 by Jeff Salt
Just had one of the best Blue Fillet steaks in ages ...cooked to perfection.Staff happy and working hard to make you evening enjoyable ,atmosphere great would highly recommend.One bit of advice ....book ! can get busy
November 2023 by zoe reeves r
We come regularly with family and are usually served by the lovely Jo. Again we were again tonight along side another young lovely waitress. Upon ordering I was disappointed to find sour cream was taken off the menu, and you could no longer have blue cheese dip with the chicken wings or steak (please bring this back) also the only steak sauce available was peppercorn, there should be more options. The steaks come and my kids was ordered rare but was served medium, the kids didn't mind, mine however was overcooked aswell the new one was lovely. I wasn't happy with the portion sizes of the prawns, £4.99 for two prawns is extortionate! This review is no reflection of the waitresses, they were brilliant as always and always happy to help!
October 2023 by Stephen Rose
At the end of the day it's a Beefeater so the food is what you would expect and except for such a place. Atmosphere? Again ok, it's corporate but it's clean and well kept. The service was great, nice staff, attentive and pleasant. One of the better establishments of this type I've been in.Kid-friendliness: Things on the table for the children to colour in etc
October 2023 by eunijane
Went to the Hilden Manor on 13th September, at lunchtime, only one person on duty so service was really slow, to be fair she was working really hard to try and keep everyone happy, but we did not stay for a desert as it would have taken ages to come. Have to say that the service seems to be generally slow whenever we come here, another time our food had arrived way before any drinks order turned up again because they were short staffed, we also witnessed people waiting at the door to come in for ages because no one went over to see them in.
October 2023 by Steve Davis
Never ate there due to no staff? What's happened to this great pub/ diner? Won't try again that's for sure. You can't run a successful business unless you have staff. Simple rule really.
