October 2023 by Stephen Wingfield
Great experience of having an APCOS eye health check done at Tenterden Eye Centre by Zara (dispensing optician / practice manager) & Elion (optometrist), both very friendly but highly professional throughout. I will definitely be using this opticians for all my eye test & prescription glasses requirements in future.
July 2023 by Claire Harris
Very helpful. Excellent service - I would highly recommend. Thank you
October 2022 by sarah Baxter
Hubby and I have been customers for about a year ( I?ve only used twice but hubs keeps falling asleep on his specs!). Staff are knowledgeable and not pushy, and I am now a proud owner of cool but not too edgy frames which ensure I feel trendy and good about wearing glasses. Just collected my first pair of varifocals which I am using to type this with ease on my phone, so glad I took the plunge! Cannot recommend highly enough.
October 2022 by Richard Wayre
I used Tenterden Eye Centre three years ago when I was moving from contact lenses to spectacles. I bought the frames from elsewhere and TEC provided the lenses. The lenses alone cost over £600 but I was told the brand supplied were "the best". Three years later the coating on the lenses has delaminated (I have only ever cleaned these specs with the spray supplied by TEC). I returned to TEC and was told, after nothing more than a cursory glance, that the lenses were only guaranteed for two years and if I wanted to take it further I would have to do so directly with the manufacturer; TEC would not do anything. I felt this was unreasonable given the cost of these lenses. At the very least I'd hope good customer service would see them want to review with the manufacturer. TECs response to that was, and I quote "EVERYBODY changes their glasses every two years". Do you think that reasonable? I can't think of a single spectacle-wearing friend who changes their glasses every two years. I won't be spending another penny with Tenterden Eye Centre.
October 2020 by Monica Crampton
Excellent opticians. Had my first eye test in approximately 6 years so was a little tense but had no reason to be. The examination was very thorough , all the staff were friendly , warm and professional and would definitely visit again. Highly recommend !
October 2020 by Sam Darcy
What a fantastic family owned Opticians - HIGHLY RECOMMENDED. Elion and the team have ALWAYS looked after my wife, kids and myself for all our eye-care needs. They have our welfare & health at the forefront of their minds when we visit and their depth of expertise is like no other opticians I have ever been to. Elion - especially - deserves a special mention as his reassuring, caring and positive attitude is truly welcoming. A real 5* service all round.
October 2020 by Shirley Puckett
A problem with my prescription, which had been aggravated by the long lock down, has now been explained to me in person, doing much to correct my original confusion.An unfortunate sequence of events, in a time of national disruption, led to a previously poor review, now amended.
January 2020 by Nat Robo
Excellent Opticians. This without the best opticians i have been to, they have the very best equipment and are extremely reassuring regarding the care of your eyes, the staff are wonderful, you have a client for life.Thank you. Gary Ransome.
October 2019 by Jon Harry
Excellent Opticians. This without the best opticians i have been to, they have the very best equipment and are extremely reassuring regarding the care of your eyes, the staff are wonderful, you have a client for life.Thank you. Gary Ransome.
October 2018 by Julian Smith
Just the best opticians I?ve ever used. The initial eye test was comprehensive and carried out in a friendly but utterly professional way. I had complete confidence in the optometrist (Irish, afraid I can?t remember her name) who also works part of the week in a hospital. After getting my prescription nothing was too much trouble as they guided me through their range. They know their range of frames and lenses so well and I felt I was always shown what was best for me rather than the most expensive. I?ve had a few issues with my frames and even though i didn?t end up buying my frames from them (I had the test and bought my lenses from them) they?ve still fixed each niggle and small problem straight away and charged me nothing. It?s the sort of service you thought had long gone but I?m so glad we have them in Tenterden.
October 2018 by Nik Brooks
Very helpful and friendly but remaining professional.They are very good indeed and I would highly recommend them if you need an Opticians.They even we're kind enough to make me a coffee as my appointment was running 10 minutes later..... excellent.
October 2017 by Robert Gibbs
I would highly recommend Tenterden Opticians. They have a great range of exciting glasses brands to choose from and their level of customer service is outstanding!
October 2017 by Sam byiers
The best service imaginable and they stock the most exclusive frames available. Lovely people!Try their night driving lenses, they are incredible!
