December 2023 by Helen
Stopped here with friends for some lunch. My husband and I are gluten free, my husband being celiac and I?m intolerant. We ordered gluten free sandwiches but when they came out there were crisps and salad dressing on the plate when I asked if they were gluten free, they weren?t sure. This is poor understanding of basic duty of care to their customers. Wouldn?t recommend if you have intolerance to cater for.Dietary restrictions: Poor understanding.
July 2023 by Patricia Vernon
Had the most delicious Pesce Wrap for lunch. Masses of prawns and full of flavour.
March 2023 by Paul
Lovely relaxing italian coffee shop. Great food, great coffee, super decor and friendly service
February 2023 by John Miles
Great coffee and cakes. Didn't have anything else but the food coming out looked good too
January 2023 by Joanne Sullivan
Avoid this awful cafe at all costs. The waitress is unbelievably rude and the food is shockingly poor. Can't believe any of these positive reviews are true. Next to no filling in the sandwiches and the salads swimming in oil. Told them the food was not good and the waitress could not have cared less!
December 2022 by Carol P
Visited with family and as we had our dog we sat round the side of the cafe outside. We were just moving the chairs a little as needed to fit the pram in. Were quickly approached by one of the staff to say we couldn?t move them cause it?s a walk through. Which we quickly replied just moving to fit in the pram so it was clear of the walkway. Went inside to order, asked for two large lattes and two regular and cake. Came out shortly afterwards and the large lattes were the same size as my regular latte! Queried this and was told we only do one size. Ok, but should have said this. I was just checking as my son had paid and didn?t want him being overcharged! Waited a while and no cake arrived so popped in and reminded them. They answered that it was just coming. Which blatantly they?d forgotten and would have been much better to just say sorry. My grandson needed feeding so I advised my daughter in law to go inside the cafe as it was too cold where we were. They had not finished drinking their coffees so my son took the coffees in with her and the baby. They sat in a corner and she feed whilst finishing their drinks. However, they were being made to feel very uncomfortable as to coming inside with their coffees! I noticed from outside lots of glares at them! Lastly, a staff member came outside, I was still drinking my coffee and she took away my husbands plate and cup without asking! Felt so unwelcome here and won?t be returning!
November 2022 by Lynnb1602
We took our grandchildren here for lunch on Saturday, I know it was really busy but there is no excuse for getting the order wrong. I ordered sandwiches for my grandchildren, a plain ham sandwich which came with salad and crisps this cam up correctly and a plain cheese sandwich with salad and crisps, which came up toasted so had to send this back, we also ordered a wrap for my husband which he said was really nice and a plain toasted cheese sandwich without the caramlised onion and no salad as I am allergic to both, my toasted sandwich arrived with onion and salad, I explained to them quite specifically when placing the order. I sent my sandwich back only for them to bring out a plain cheese sandwich for my grandchild without her crisps and the same for me, I sent mine back again as this was not what I ordered. When I asked to speak to the manager he told the waitress he was too busy and would not speak to us, also when we went to pay they tried to charge me for the sandwich I never had, will definitely not be going back there again and have also reported them for not following food guidelines on allergies.
November 2022 by S S
We popped in here after a bad experience in one of the cafes on the high street - lovely lunch and the coffee was great too - staff friendly - will definitely visit again
October 2022 by abbodon1
A real hidden gem, their sandwiches are lovely and they're always generous with the fillings. Well worth a visit if you're ever in Tenterden
September 2022 by Anne Martin
What a lovely little cafe ! Had a really lovely Reuben sandwich and some great coffee. Excellent staff
September 2022 by Cherie K
Good coffee and eats, Clean and friendly. Relaxed atmosphere inside or out. Lovely selection of ice creams as well.
August 2022 by Michael Shaw
Always a good cup of coffee or hot chocolate here. The food is great too.
July 2022 by Linda Garde
This was our first visit here today and I'm very sorry to say it will be our last. On entering the premises I put our orde over the counterand paid straight away. We ate and drank then left. After we had gone a few yards along,one of the assistants came after us to see if we had paid. I explained yes by debit card when I placed or order,she agreed then appoliged. The 3 or 4 minutes later the owner came chasing into waitress while we were shopping, accusing us that we had not paid because it had not cleared it off the system. He embarrassed us in front of other customers and staff. We showed him our online bank account which showed him it was paid. No apology just going on about how much money he loses every week. I said we told the assistant that we had paid and she agreed that we had. To be approached once fair enough but to come after us a 2nd in as minutes I was devastated and embarrassed as most people were staring at us. No receipt was given. Still no apology only going that of lot people walk off with not paying. Avoid at all cost.
July 2022 by Lindylous27
It was our 1st visit and will certainly be our last. I ordered our food and drink, I also paid with my debit card at the time of purchase. We ate and drank up then left the cafe. A minute or so later we were approached outside by the assistant that served us,questioning whether we had paid. I explained I paid by debit card upon ordering. She seems to remember that and she went back. Only 3 or 4 minutes later her boss approached us in waitrose where we were shopping insisting we had not paid he asked for the receipt but no receipt was issued. It was so embarrassing as other shoppers and staff were staring at us. He was getting quite loud and speaking over us how he's fed up losing money by people walking out without paying. We explained to him we paid by debit card he insisted we hadn't as it hadn't cleared on his system. He was told we can show him through our online banking that we had paid. No apology of such just going on about him losing money on a regular basis. Thank goodness we never paid with cash. So be careful.
July 2022 by Whiston1306
The food was OK finished went out got accosted by a waitress and accused of not paying my wife paid when she ordered though nothing of it went in waitroses got accosted by the rude obnoxious owner in waitroses he accused use of not paying made a scene saying his system was showing we had not paid we should him the bank receipt did not apologise for his mistake not only that they let dogs run around the restaurant
