January 2024 by Russell Mansfield
Got two fence panels Nd a few other bits which today wich cost about £75 when I inquire about having them delivered I was told it would cost £70 considering I've got a house to do up and will be spending a lot of money I have decided not to use wicks anymore total was of time
August 2023 by Charlotte Rillie
Fantastic service, I phoned and asked if they had sewer pipe and they had already loaded two trolleys for me by the time I arrived to pay
April 2023 by Ben Day
Good selection in store, friendly staff and decently maintained
February 2023 by barry coppins
Web said items available but they didn't have any.Stock needs updating.Waste of time and petrol.
January 2023 by Erikles Les
Good Place for most of your DIY items.Staff are very helpful.Good Place to purchase most of your household decorating items.
January 2023 by Amanda Kemplen
Bought worktop but wouldn't fit in car, asked to be delivered but they won't deliver to sheppey! Went to another store which do deliver to sheppey
November 2022 by Ricky Cox
For anyone purchasing a new bathroom from Wickes please read this post first?Disclaimer: I cannot fault my designer nor the products or delivery.. i am purely criticising and warning people reading the sub standard quality of our Wickes bathroom installer Daryl Walsh?s work.So this is what I spent just under £9k for?.£8k to Wickes directly£500 on tilesAnd £500 directly to Daryl for extra works** which were not all carried out.Our finished product is a bathroom that is a total mess and how anyone could be proud of this work is beyond me!We have a shower we cannot use.. because the tiles on the back wall have been tiled directly onto the breeze block wall, no water protection or anything. (I had paid for the protective cover - wasn?t fitted).The shower screen does not actually form a seal onto the bath.. therefore if you do shower you flood the floor?A floor that has not been fully tiled (that I also had paid for) instead he tiled up to the bath.. then left it from there. There are bare floorboards here directly under them is my kitchen.Now back to the tiling, which I think a blind man with no arms could of put them on more even!(Not to add one evening we had 4 tiles fall from above the window into the bath - lucky no one was in the bath at the time otherwise this could have been even more messy)He clearly did mastic everything with his eyes closed? it?s either way too much or none at all with huge gaps around my unit tops.Nothing is cut straight; I have damaged cupboards! Soft Close cupboards that doesn?t actually close unless you force it.The new extractor fan switch was filled so poorly again he just have had his eyes closed.Now not to play the sympathy card but me and my wife have a 10 week old baby. Having the upheaval of not having a bathroom is not ideal..The list goes on of issues found we are at over 62 currently. We do have the area installation manager coming tomorrow to review this handy work?However just as a warning to anyone? if you?re going to Wickes for a new bathroom? just get it designed and the products? do not use their installation team.Now this is a huge shame as we had our kitchen refitted by Wickes and the gentleman Andy who installed our kitchen I cannot fault!
November 2022 by Colin Chambers
Seem's to have been improvenents lately.. staff seem more interested now and have been quite helpful - even learned to amile! Don't rely on web site to know what is in store... ie, if it states 3 available it likely means 1 broken, 1 with missing bits and unable to find the 3rd.
September 2022 by James Robinson
Got a smoke alarm for 1/3 of what homebase charge for the same brand and found what I needed. Good selection of products
July 2022 by T DS
Just awful, went in asking about a kitchen and was greeted by the rude lady who couldn't have been more unhelpful and ended by saying "probably best go somewhere else, our fitters are really busy until May!"... so we have. Won't be returning for anything from Wickes
July 2022 by Peter Walsh
I've just bought 38 decking boards when I bought them the sales told me about a trade card they do after I bought them I will never use wickes again this is disgusting practice from the staff I need more but will not be using wickes and I loaded the whole lot with not help what so ever disgusting
July 2022 by Lynn Stevens
Today I was looking for a red wall paint, i needed one mixed for me but couldn?t find the right shade, soa really top bloke with great customer service skills &a good sense of humor helped me, he was so patient very helpful. So I want to say a big thank you to him.I?m sure his name is Reece? If it isn?t I apologize but he is brilliant ?
June 2022 by Paul Spinks
Stock levels improving. Still the best place to pick up DIY boeys and pieces
May 2022 by Andy Woodhill
Wickes could be really good, there's good stock, a good size store and the prices are reasonable. They whole shopping experience is let down by their staff. Thereis no understanding of what customer service actually is and everyone hives the impression that they would rather be somewhere else.
May 2022 by Stewart Jarrett
Great click & collect service and friendly, knowledgeable staff. They also offer a free kitchen and bathroom design service for which, it seems, there is always an offer on.
