March 2024 by John Nurden
Brilliant service from Halfords Sittingbourne. New stop-start battery fitted to Seat Alhambra in about 30 minutes and re-coded to car. It would probably have taken me the best part of two hours. Enjoyed friendly chat with the mechanic. Managed to get 10% off, too.
February 2024 by Andy Betts
Can't thanks Leon and his colleagues enough for helping me out with an order. Super staff, highly recommended! 10/10 if I could give more stars!
February 2024 by Adedayo Bankole
Excellent and careful service
February 2024 by abbey samways
Failed mot and quoted £300 for an issue with brakes and a clip to be replaced. Told they would email me later in the day and book me in for repair. No email received and went elsewhere for repairs which actually came to £200 including new mot which then passed. I was told the brakes just needed to be cleaned and the cylinder was not an issue? Not worth it unfortunately and not great customer service
February 2024 by Rob Harris
Had some spokes changed on a bicycle, though the wheel is now balanced they?ve replaced my BRAND NEW £8 inner-tubes with a cheep £1 that is INCOMPATIBLE with my tyre size & DROPPED A SPOKE NIPPLE INTO THE RIM. Now have a rattly back wheel as well as the wrong size tube in the tyre.
February 2024 by PHILIP KING
very curteous staff
February 2024 by Mike Woolnough
Awful customer service
February 2024 by Kevin Hutchings
Quick easy service .
January 2024 by Richard Warren
Very professional knowledgeable and pleasent staff.
January 2024 by Clare Walker
Fantastic.. fast, polite and efficient. Excellent service at Sittingbourne Halfords from a young man called Reece
December 2023 by BTSECURITY Services UK
Positives: Massive store plenty of stock and helpful staff quick service and no queue or waiting went between Xmas & nye period not bad
December 2023 by Andy
New plates supplied and fitted. Ordered online the night before. Went to store and a simple seamless process. All done in approx 10 mins.
December 2023 by Laraine Bean
Good service and the assistant was very helpful and kind thank you
November 2023 by Dan Hobbs
Visited Halfords to purchase a OSRAM D3S headlight bulb and have it fitted to an Audi Q5. Upon arrival the guy behind the till attended my vehicle to check the exact bulb required. Once he lifted the bonnet he informed me that he would not be able to remove the bulb or fit a replacement as the headlights are sealed units and he doesn?t have the tools to strip the car to access the bulb. He advised me to call Audi and book my car in to have a headlight bulb replaced. I was shocked and questioned why Halfords couldn?t complete this job. Especially given they advertise fitting of HID bulbs. I?ve never known a car that only a main dealer can replace a headlight bulb. He insisted this was a big job and couldn?t be undertaken by Halfords. With limited knowledge of the Audi Q5 headlight I left Halfords and begun to research the work required to complete this job. I shortly after found a YouTube video explaining the process, 6 bolts later I managed to access the headlight bulb, ordered a replacement and fitted it myself. Took a maximum of 15 minutes. No special tools used or any parts stripped. Saved myself a small fortune, really disappointed with Halfords lack of car knowledge. Luckily I was able to research and complete myself, however other customers may not be so fortunate.
October 2023 by gordon mowat
Visited shop to see Mark about a new Android radio looking at the car he went straight to computer to see availability we at this point had not discussed what unit we wanted eventually he comes across spoke to us what we needed to be told an android radio with Sat navigation and DAB radio is gonna cost about £800 as you can't get android in shop with sat nav utter rubbish even I know you down load Google maps or Waze and I'm 60 year old. You Mark haven't a clue