December 2023 by BTSECURITY Services UK
Positive : Plenty of stock and big store plenty parking. Negative : staff do not know where items are in store when asked & guesses randomly which is unprofessional and they should know where items are at least lol dunelm needs to retrain them basics of floor staff knowledge
December 2023 by dave smith
Got exactly what we were looking for ?
December 2023 by Beverley Larner
Great selection of Christmas gifts including Christmas crackers. Bought several bits. Staff at checkout very good but Manager just shrugged his shoulders when I asked if he knew when something would be back in stock!
December 2023 by Theresa Andrews
Love going here always get what I want. Staff very helpful always plenty tills open.?
December 2023 by Bernard Foster
Excellent store, friendly helpful staff, good range of products
November 2023 by Keith Howell
Good parking,Easy acsess, good range of products.
November 2023 by Claire Smith
Lovely stuff and got what we needed
November 2023 by Jane Barnes
Good store but the stock is all over the place
September 2023 by Wayne Prunty
I love this shop for furnishings, it has quite a large range to choose from. They do made to measure curtains, a great help for odd size windows
September 2023 by Mark Rutherford
Walked into have a look as I'd never been into one of their stores, as soon as I walked in I was followed by staff members everywhere I went, they were radioing telling eachother everywhere I went. Got made to feel extremely uncomfortable and made to feel like a criminal which I am not. They discriminated against me just because of the way I was dressed, I approached one of the staff members and asked why they were following and they lied and said oh no not you, despite me hearing them talking about me on the radio, also had a disgusting attitude towards me even though I had done nothing wrong. Phoned the manager to complain and she did not exactly seem to care other than the standard sorry. I do not recommend, and I will never be going back there.
September 2023 by Rea C
Always helpful polite staff. Quick check outs. Quick collections. Great quality products. 5?
August 2023 by Brook Campbell
Hit or miss.. some staff are lovely.. where as the old guy who brings things out is just plain rude..
August 2023 by Tsvetelina Kasabova
I wanted to say a Big Thank you to staff and the manager/I am really sorry I didn?t take her name/ for resolving my issues I had with refund of wrong colour item and changed with the colour I wanted.I am regular customer and I love to do my shopping in Dunelm,Sittingbourne brunch.Staff are always very helpful and friendly.
August 2023 by Tony ?Duke? Setter
Usual great variety of goods at fair prices.
August 2023 by Andy Butler
Great shop good service
