January 2024 by Mgbike Chidi Vitus
This shop has variety of sports wears from hair to foot and at good prices depending on your speck.I bought alot of sneakers here.
December 2023 by Dave Harper
Sports direct StroodI was given the opportunity today to spend a good deal of time in Sports direct Strood on 27/12/23 so thought I?d use some to write a review.There were as far as I could tell 3 shop floor staff, 2 till staff and a single security guard on duty.The staff?s dedication to their finely honed art of customer avoidance is unmatched by any store in the country I?m sure and a round of applause is well overdue.After around 20 minutes and two requests one young lady reluctantly agreed to go and check a shoe from stock for me and I feel that I really must apologise for getting in the way of her flirtation with the security guard who, to be fair to him was also busily engaged calling every other staff member over by radio to look at a man on CCTV that had possibly swiped a t shirt.Another 10 minutes passed whilst that drama was played out.Finally rewarded with a pair of shoes I headed to the till for my further education in customer abuse.2 staff on the till were enjoying a private conversation whilst one of them carelessly stuffed a man?s purchases into a bag and after waiting the obligatory 5 minutes or so I asked if any other tills might possibly be working?Clearly I was misheard because by the look I received from the ladies they must have thought I?d asked if they could lend me a large sum of money.Once this misunderstanding had been cleared up I was directed to the second till with a nod of the head for a portion of the disdain I?d clearly been asking for since I first walked in.Without once making eye contact or uttering a word the young lady rang up my purchases and slapped a receipt down in front of before turning back to her colleague and the fascinating conversation that I?d interrupted so rudely.A truly exceptional display of the underpaid floor walkers art and I feel privileged to have witnessed it.A whole new TV sitcom is yours for the taking guys if you just keep up the effort.
November 2023 by Danny Climpson
A wide choice of sports products at reasonable prices.
September 2023 by Anil Edwards
Very good for all your sporting needs.
July 2023 by Phoebe Crear-Hall
The shoe people were really helpful but theres no refunds and the managers did nothing just walking round or swapping things round and it wasnt busy there
May 2023 by Max Daley
Serves up affordablish sports clothes.
May 2023 by Cris Loureiro
A shop to never return.I've been using the Sports Direct Strood shop to buy all my family trainers until now. Unfortunately my daughter didn't like the last trainers I bought for her so we went back to return them and have a refund, as my daughter didn't fall in love with any other within our budget.Be aware that Sports Direct DOESN'T GIVE REFUNDS just a credit to be spent there when we decide to purchase the same amount of money or higher. I don't even know if this is legal to be honest but even me in my micro sized business do refunds. It's a shame, but after being able to spend the over 40 pounds I now have in credit, I will never return to a Sports Direct and it will loose 4 customers plus the ones I'll manage to persuade with my awful experience.
April 2023 by finchy frogsworth
Short woman with dark haired woman didnt let me have sliders for free. She said "you have to pay sir", like im stupid enough to fall for that. GIVE ME FREE SLIDERS
February 2023 by Paul Steed
I bought two pairs of jogging bottoms from the Strood branch and they started to fall apart after one wear and one wash. They refused to take them back, so I am currently in the process of taking action against Sports Direct for supplying faulty clothing. The matter is also going through Trading Standards. Sports Direct are refusing to answer or acknowledge my complaint and I am getting a similar response from their Head Office, so it is likely that I am going to have to pursue the matter through the Courts. I'm not sure a massive company can get away with not having a Complaints Procedure. But then again, if don't allow people to complain, you can get away with whatever you like. Rogue Trader, I think the term is?
February 2023 by Arththy Arumugam
Miserable and unhelpful staff. Avoid if you can. Better off going to the Gillingham store. Even though they have a smaller selection, they are definitely more willing to help. Bought in the end the exact same sandals there, just because the staff member in Strood couldn't be bothered to show them to me.
January 2023 by Darren Le Surf
Masses if choice but hard to navigate. Altho the lady at the till eas very pleasant and helpful, when I was on the shop floor no one came to assist with footwear choice and knee support. But the prices I payed were very very competitive so worth the drive.
November 2022 by Ravi Varman
Very very poor customer service, Especially The Store Manager is very rude. ( Manager ID : 124268 ) very disappointed.
November 2022 by Anthony Winstone
Good prices, however how can a clothes shop have their changing rooms closed during the busiest period (12-3). Just wanted to try on a pair of shorts (which I refuse to do in public) just for the manager to tell me she 'has to run breaks'... decent customer service would've been that you would stand by the door whilst I took the 30's to try on some clothes... really shocking experience
October 2022 by Jade C (Jadeish)
Friendly and helpful staff. Good stock of products.
September 2022 by Ginger Red
I've been in this store a good number of times. There's a reasonable selection of stock and the staff are fairly helpful, if not always the quickest.My only real issue with it today was how hot it was in the store. I appreciate it's summer, but it was almost unbearable in the store, with one or two large fans, which only cooled you if you were directly in front of them. I mentioned the heat to a member of staff, thinking their air con must be broken, and she said they didn't even have any air con. I was actually cooler when we left the store.
