November 2023 by Terry Telvis Freeman
Plenty to choose from, but no upstairs tills...if you buy home ware items bulky or heavy, you need to take them downstairs and to the back of the shop to the till that is mostly self serve....not very well thought out for older customers
October 2023 by Elena Toteva
Always find what I need there.The school uniforms are different and unique, and the staff is always happy to help.
October 2023 by Sue Norris
Staff so lovely and helpfulI bought New bedding top quality with 20% off I'm over the moon
October 2023 by Helena Osbon
Lovely big Matalan Store on 2 floors. Parking is sometimes a struggle as it gets very busy at this retail park at times.
September 2023 by edward mc arthur
Well setout easy to find items.helpful polite staff well priced stock
August 2023 by Hedwig Wendell-Crumb
Large selection of men's, women's, children's clothing. Homewares. Nice changing rooms. Reasonable prices.Frequent sales where you can get some real bargains.Shoe selections in all areas (men, women, children)
May 2023 by Funmi O
An okay Mataln store. Similar to other stores in terms of its layout. Great parking just outside. The staff are okay too. It works for me.
May 2023 by Rita Driver
Called in to collect my online order. The staff were helpful and friendly . Good service .
April 2023 by Slimfrank
The store is what it is: lots of budget goods, set over 2 levels. Homewares, men, women and childrens clothing at a discount. A bit like a poor man's TX maxx.Customer experienceI hope you know what you are looking for as there isn't many shop assistance on the floor to ask. There are tills on both levels but only ground floor is open which slows shopping experience. This is further compounded by the fact majority of tills are self service. Like every other customer I paid for my goods but uniquely I was asked on my way out to prove I had paid? I'll never understand why it's always the budget stores that seek to alienate black customers with their casual racism. I know some people think, if you have nothing to hide just comply and move on. But when the only indication you've committed a Crime is the colour of your skin it hurts. Needless to say I complied and produced my receipts but failed to collect them back from her as I was too upset. When not writing honest reviews I make my money as a healthcare professional. If I stole I would lose my licence to work so wouldn't risk it, especially in a shop where I can comfortably afford everything. Amongst black folk this is a well known and misguided intimidation strategy to deter shoplifting but rather than being based on evidence they harrass those who fit the profile
April 2023 by Julie Brown
Disappointed to find out that despite advertising "Corporate/office wear" they actually git rid of that department during covid lockdown, yet still advertising it!!!
April 2023 by Gillian Walker
The best branch of Matalan I've been in. Nice layout, easy to move between racks of clothes, nicely displayed. Like everywhere not enough staff on the shop floor but that's a sign of the time. The staff I did encounter were all very helpful and polite.
April 2023 by Alan Spencer-Lewis
Light, airy, helpful staff, reasonably priced items. Down side is the changing rooms. Run down and in need of repair, hanging hooks missing gave to put new purchases and your own cloths in between trying cloths on.
April 2023 by Cathy Weeks
Went into matalan strood this morning to purchase my Autistic son a suit for a wedding that we have coming up, unfortunately when he wanted to try it on we were unable to as they had closed the changing rooms ( which is totally ridiculous) when we spoke to the manager we explained that we needed to try on the suit there as we didn?t have the time to keep going back and fourth to buy and try, we were not the only people that were complaining we asked to see the manager and was told that the reason they were closed was because head office had told them to do so because of the increase in theft, we were then told by manager that my 19year old autistic son could strip down in the corner of the store and try the items on ( this is not acceptable) to anyone but especially those people that have a disability..MATALAN YOU NEED TO SORT IT OUT a lot of the people that were complaining left the clothes behind and walked out, not a good thing for any store especially at this time when the industry is suffering financially
March 2023 by Claire Nicholls
I went looking for new jeggings but they only had a small amount with size small.
March 2023 by James Dean
Not sure what language I was speaking to the incompetent staff membersBut the picture clearly shows that the item was £6:50 and not £7