April 2025 by Pixie Milne
It was delicious so nice the atmosphere was quite and the food was the perfect temperature to eat the refillable drinks are a good addition overall really nice experience
April 2025 by Simon Del Espino
Went early evening, food was good but staff need to smile a bit
April 2025 by Paul Smith
Shelly are server today was bubbly helpful and a excellent ambassador for your brand, in fact give yourself a round of applause, as all staff interacted with were friendly; vegetables were tasty and not overcooked, only downside was the beef was mostly gristle and fat..
Wheelchair accessibility: Long walk from the car park , double doors on entry , toilets upstairs, however accessible toilet downstairs near entrance.
April 2025 by DJ Alex Little
Lorraine very pleasant and friendly. Food not to usual standards unfortunately. Beef very fatty and chewy and vegetables looked unappetising. A bad day for their food this visit.
March 2025 by Ken Kingham
Customer service was great but what failed was the qaulity of the food and the cleanning side of things.
New veg (carrots, pots etc came out from the kitchen) and placed on the hot line.. and then the old veg was just dumped on top..
So youve then got veg that has possibly been out for 2/3 hours.. on top of the fresh nice veg..
On top of that, not only the meat & veg but also the gravy section... dirt everywhere.. food debris... next time.. i will be takong pictures...
And i dont know if its just this one or all tobys but the "chef" carving the protien needs to listen and not give thin layers of meat to customers .. i will be taking this further because the quanutity and quality of the meat section was shocking.. i didnt think to take pictures but next time i will ..
Plates and cutlery...
A very nasty and unpleasent feel under the plates, i spoke to a staff member and she said "sorry, were having issues with our dishwasher" ... sure if thats a fact, leave the plates in soak for 5/10 minutes then clean them? Its not rocket science...
And lastly... deserts...
What we had wanted was not available, also we werent made aware of this until we had sat down...
Toby for me is becoming similiar to a macdonalds...
Fast service, fast turn around...
No quality control..
No custoner service..
I give this a 3 star for the reason bieng it was close by and had plenty of seats available...
Which is why im so confused as to why the meat, veg and the gravy section was covered in bits of food and dirt...
I will wait for a response from the management team before taking this further.
March 2025 by Dawn Boxall
Food and service was great
March 2025 by Terry ?Millwall Tel? Wiles
Great meal for a reasonable price.
March 2025 by John Smith
The worst Toby Experience I've ever had. Food was just warm, meat was full of fat. The roasts were rock hard and like jacket potatoes. Peas were like bullets. The Yorkshire pudding was as hard as crackling, and speaking of crackling there wasn't any. Then to top it all off a compulsory tip added to the card machine! For what? Bringing us empty glasses to fill ourselves and then us going and getting our own food! The only good thing was the exit, will not be returning!
March 2025 by Katherine Plant
Parking: Just better signage for the car park needed.
March 2025 by Alan Kilroy
Lovely food good service and a really helpful server called Lorraine ?
March 2025 by Brian Couzens
Awful place - service is dire absolutely rubbish don?t go unless you are part of the clique. Beer expensive rude staff unclean toilets and unhelpful place.
October 2024 by Mark Fishlock
It's cheap but it's value is decreasing ever time I go here. Dirty table and carpets.
October 2024 by lei mullen
I have been Toby lots of times but today was a big disappointment. Food was cold . And had to leave roast potatoes you couldn?t get a fork in them and prices seem to have gone up . Maybe a new chef .
October 2024 by Yabbysh (Yabbysh)
Thanks Shelly! Lovely time!!!
October 2024 by Clare Brown
Lorraine's custom service was amazing. Great food and restaurants
