March 2024 by Lao
Rude woman!really really unfriendly!Dont know her name but she's always there
March 2024 by S P
Our local post is so unreliable. The only way to ensure you get a parcel is by sending it by guaranteed 13:00 next day; and even then, it often doesn?t arrive by 13:00. The local office is also open VERY irregularly. Horrendous as there aren?t many other options.
March 2024 by Dante Luca
8-10am opening hours. Come on. This is unacceptable.
February 2024 by Will Hayward
Open times are ridiculous what is the point being open at all
February 2024 by Jasmine Davison
Royal Mail are absolutely rubbish! Can?t get through to anymore and there opening hours are shocking!!!
December 2023 by John Jennings
Terrible service, long queues no communication.
December 2023 by Stephen Bithel-Vaughan
BE WARNEDWent to collect a parcel after second failed delivery between 4pm and 6pm as website indicates. Office closed - "sorry for any inconvenience."Returned tonight - to find the evening service has been suspended entirely and office closed again.Sign now says only a 8am - 10am collection service is operating.This is not good enough for the queue of people I saw on both nights whio are working paople and cannot collect their own property! Also, this is not acceptable in the run up to Christmas.
December 2023 by Katie Morgan
Sorting office not open 4-6 like website states they book redeliver but don?t show up, haven?t been leaving cards in door. I updated delivery instructions still no parcel even thou I put leave with 3 different neighbours, the one parcel I didn?t say leave with a neighbour they have put no one is home even thou I am home, they charge loads for postage but are becoming the worst service
December 2023 by Steven Parkinson
Online says its open in evening, 20min walk to find out they are only opening in the mornings from now on
November 2023 by Matt Hughes
Just awful service since the strikes. Parcel was attempted on Tues 30th November wasn't in so left a card. No delivery we'd Thurs or Friday. Went to sorting office on Saturday to be told it was on the van. Nobody came on Saturday or Monday. Put another card through door on tues. Nothing Wednesday. So they have had my parcel on the van for over a week. No acceptable so I will be making a complaint to the police for tampering with the mail and I urge anyone with a similarly experience to also do so. Also went to the sorting office today Thursday as was supposed to be open but was shut due to unforseen circumstances. Also they are shut tomorrow so stuff anyone wanting to collect thier parcels. That's also due to unforseen circumstances again. Although how can it be unforseen if its tomorrow?
October 2023 by Terry Marchant
I have not received post for a week waiting for NHS letterTried calling sorting office Ramsgate but calls not answered it seemed they kept picking up then putting phone down.
October 2023 by Georgina Paul
come on Royal Mail, plenty of road to park on and this is safe access and the entrance to a young kiddies play area
September 2023 by sharon flynn
The staff here are lovely so helpful
August 2023 by Enzo Paine
They couldn't find my parcels They gave me a call back so I had to go out for the second time and pick up
June 2023 by Caroline Boutwood
They tried to deliver a parcel Thursday but I was at work. I went online to ask for it to be redelivered on Saturday. Received a confirmation email for Saturday delivery. But they tried to deliver on Friday once again I was at work. When Saturday arrived someone was here, but NO PARCEL was delivered!!! My husband has tried 4 times on Sunday to collect this parcel from the sorting office as it was supposed to be open but it was closed. But the post person's are there. I am fuming this parcel is a father's day gift from my husband's daughter.