November 2022 by Billy Watson
Waited to speak to someone for 1 hour and 46 minutes to be cut off. Boy on the phone was rude and unhelpful and just transferred me because he couldn?t be bothered to help. Waiting 3 weeks for a replacement card!!! Absolutely stupid! Shutting my account and going to Halifax
November 2021 by TUB'S WORLD - Author Gernel Darrell
Nat West is the Top English Bank... Staff Very Helpful ???
April 2021 by Sue Anderson
The staff are lovely, very accommodating and really helpful. They were able to deal with my queries swiftly, and I only had a short wait before using the counter service. Excellent customer service.
March 2021 by Stephen O'Neill
Website for Margate branch says closes at 3pm, went there, closed at 2.30pm???
September 2018 by Piero Del Grosso
Professionalism equal to zero ... Every time you have to follow a long queue for an operation at the counter.Very disappointed.
September 2018 by Zacharia Grierson
Perfectly acceptable bank.
August 2018 by Michael Lee
Allways happy to help
July 2018 by Chrissie Rowe
Staff helpful while you wait, even good at keeping children entertained and gives water to dogs if they are waiting a while.
April 2018 by Sue Kenten
Banking seems efficient enough but there are more machines than staff as is usual these days but why does this branch never clean its frontage? The cash machines outside are filthy but much worse is the accumulation of litter and debris in the basement. Looks terrible. Do none of the staff notice this?
October 2017 by The RuddYardBear
Whilst the new decor is nice it's totally mayhem when it's busy with the open floor plan, staff there are very cold and say hello because it's in their script but for the 2 times I have been in there I have not had a satisfying experience there.
September 2017 by Dr Kevin Woodgate
Great bank
August 2017 by Kevin Gammon
Sadly you enter the bank and are faced with machines. Whilst you still can do what is required that personal touch has been lost.
July 2016 by Denis Miko
It's professional and should provide for British Sign Language interpreter for deaf people
