March 2024 by Adam Carr
This place is so amazing! The people that work here were so unbelievably helpful and cool, they really knew their stuff and are happy to take the time explaining things ? I cannot recommend them enough. They really went above and beyond what was required to help me, letting me try a few different pairs of reading glasses out in my parked car to see the sat nav in situ ? just really lovely people. One of the reasons independently owned opticians can be so much more community oriented than corporate chain stores. Definitely come to Cliftonville Eyecare over Specsavers etc etc
March 2024 by Jack Eddy
Really friendly staff who went out of their way to help
September 2023 by Phyl Thornett
Warm and welcoming, great team of fun people whilst maintaining the highest professional service. I can?t wait for my next appointment. Absolutely SUPERB.
September 2023 by Catherine Ot
Wonderful staff. The exam was thorough and well explained and the staff took all the time I needed to help me find the right frames. Highly recommend!
August 2023 by Mandie
Friendly, professional staff. Make you feel relaxed and confident that your eyes are being well looked after. I wouldn't go anywhere else.
August 2023 by Lesley Cuckney
Wow!!What can I say, I had such an amazing experience,as soon as i opened the door I had a very friendly welcome from Richard who was at the desk, the place is very homely and welcoming, I felt very comfortable, especially as I'm usually very unsure about new places and people due to my Mental Health issues and disabilities I had my Husband with me, as I don't go to New places on my own, plus he had an appointment aswell,When I was called to have my eye test the optician introduced himself as Sanjay,He was also very welcoming and listened to everything I had to say, he was very reassuring especially when it came to the part of the test where a puff of air had to be blasted into my eyes,He was asking me about my Migraines and suggested that I have a little tint put on my lenses, I completely agreed with him, but was worried about the cost, as the last 2 previous opticians I had been to wanted to charge me what I thought was an extortionate amount of money, as they both said I could not have the tint applied to the lenses on prescription!!Once I had finished having my test done and found out I actually needed 2 pairs of glasses one pair for wearing all of the time and the other for reading I thought oh no this is now going to cost me!!BUT to my surprise and amazement they haven't cost me a SINGLE PENNY!!I really do wish I had gone to this Opticians before,Not just because my glasses haven't cost a penny but also due to how caring and considerate both Sanjay and Richard are,For anyone needing an Opticians I highly recommended you make an appointment at Cliftonville Eyecare because you certainly won't regret it, if I could give a rating of more than 5 star's I certainly would because as far as I'm concerned both Sanjay and Richard were OUTSTANDING, I really can't thank them both enough!!
June 2023 by Lucy Cook
Amazing customer service. I haven?t had an eye test for a while and I?ve had eye troubles with allergies and migraines. I had never visited before and I was so amazed by how they treated me - really personal touch. Sanjay sat and spoke to me beforehand and had a genuine interest and care. On the counter I sheepishly mentioned I was unemployed ( something I personally have felt embarrassed about ) and they made me so welcome and let me know what I was entitled to. I was worried about how much it may cost but new it was needs must as I was suffering - they treated me like a friend and had my best interests at heart and I was very touched by that. Thank you.
April 2023 by Russell Morley
From the moment I walked in I received the kind of service I've never had at an optician before from an excellent test, (when I found out I've been given too strong a prescription) to the help I got choosing a really nice style that for the first time ever I actually had detailed measurements taken so I got the correct fit and the most reasonably priced for my needs.Overall a decent family run optician that took the time to explain every aspect of me purchase.
April 2023 by Pauline Jordan
Absolutely fantastic service when I forgot my contact lenses at home, when on holiday. The could not have been more helpful and a total contrast to a couple of local chains .
April 2022 by Lisa Lawson
Amazing friendly staff, and fantastic with children!!
April 2021 by i witfit
PD please ~ after all I paid for it..
April 2019 by Jasmine Patience
Excellent welcome by the friendly and helpful staff. Mrs Mortley is thorough and puts you at ease. Highly recommend this Optician.
