December 2022 by Brenda Hayward
Carers were mostly very good, however my brother had no continuity with carers having I'd say over 40 different carers in his time with them, which led to his rarely getting right medication, one staff member at office in particular was extremely rude and unhelpful often lying to me when I confronted her with problems that unfortunately we're raised on a weekly basis, my brother has unfortunately passed and hopefully is at peace now, certainly wouldn't recommend use of this company for your loved ones ?
October 2022 by Tania Jaggar
Disgusting company if I could give 0 stars I would, all they care about is money. Never done the jobs paid for noCompassion for elderly people and they lie about what jobs they have/haven?t done. Do not use or trust these people with your vulnerable family member I advise you go else where!!!
May 2022 by sue green
Just disappointed that meal prep is bacon and egg sandwiches ?? x7!No encouragement for personal hygiene with an elderly personGood quality food for an elderly relative is being thrown ?No structure to daily visits x2 for key support in a home.Disrespect for family members
May 2022 by Andrew Lowther
This is a disgusting company. Found out today due to staffing issues they have not been providing daily care to a house bound vulnerable elderly relative and will not be attending until the 29.3.22, at the earliest if at all. Spoke to their office today regarding the matter and was told she's not the only one who has been left over 7 days without any form of care even though they are still charging KCC and committing fraud in doing so. They should be ashamed
