December 2023 by A.
Staff can walk by you like your no their waiting for drinks at table I tried this before and it?s not changed that?s why I gave it two stars
October 2023 by Tourist47440214872
Very old and dated hotel, really grotty. So grotty in fact, we tried to find another hotel to check-in to, but sadly it was too late. Everything in the locality was booked. We paid to stay for 2 nights, but checked out after one as we couldn?t bear to spend another night in the room. The attached pub/restaurant is also incredibly grotty and dated.
September 2023 by ovh527gMG
I have stayed here on a number of occasions and found it to be clean , friendly and value for money.The staff are excellent and the adjacent restaurant and petrol station are good . It is not new but that does not concern me . Obviously well used by travelling trades people who care about value for money
September 2023 by househund
If your thinking of stay at the premier inn at Wateringbury then yiu may like to know the beds are fantastic, large, comfy and clean. Room was really nice howete bathroom very small. Staff were amazing , couldnt do enough for you. The food next door was good honest food. Served really hot a service was quick. Steak pie was the best. All in all very enjoyable stay.
August 2023 by loweroakshott
Quiet night in good location. Comfortable bed and nice sheets. Great shower and nice to have soap. Big white absorbant towels. Fantastic breakfast, so much choice. Hot coffee, very good cooked breakfast and very nice pastries. Staff helpful.
August 2023 by purple88881
Good location; leafy grounds but near road and amenities, including a petrol (and electric) station. Not a huge car park and spaces were quite small. Consistently good rooms as one would expect. Great breakfast in the adjoining restaurant. Good price (I booked months in advance).
August 2023 by Laura V
Andrea on reception could not have been more helpful and kind. The room was set up as two twins, but despite being very busy with a fully booked hotel, Andrea changed the bed to a double while I was out. Nothing seemed too much trouble.
August 2023 by Lorraine H
This premier Inn had very small rooms with no cupboard space and so we had to live out of a suitcase for 6 days. We felt very claustrophobic. The small hanging space had 5 hangers. There was 1 drawer. Our room was not cleaned at all for 6 days despite us requesting a clean on day 3. Reception apologised saying the cleaners were very busy! We would expect to have our room cleaned every day during our stay - but at least twice. The bathroom was not cleaned at all and we had the same mugs for 6 days which we could not clean properly - we could only rinse under running water in bathroom. The price was not cheap. We were very disappointed. The only good points were the bed was comfortable and the Inn was next to a decent pub.
July 2023 by Smansell01
Nice staff but the hotel is very tired and badly needs refreshing. Bed comfortable but breakfast below average for a premier inn. Parking was adequate. Good location for the Kent countryside but there are probably better places to stay locally.
July 2023 by 15proberts
Premier Inn always has reliable standards of comfort and cleanliness but this hotel was better than expected. It's a little tired and dated but nonetheless is a very comfortable place to stay. The staff are very friendly and helpful, both in the hotel and the attached pub where the meals are served. Food quality is excellent and the pub service is very attentive.
May 2023 by Peter_Travels2023
I have stayed at this hotel many times and the staff are always brilliant. The hotel is begining to look a little tired as is the Chef and Brewer next door, although, that is apparently due a refit and upgrade. I hope they do the same with the hotel as it is in a great location for me.
May 2023 by Serena S
Overall an excellent experience. Met at reception by Sue, who was positive cheerful and knowledgeable. Couldn?t do enough for us during our stay. Staff at breakfast also friendly and attentive. Room practical and clean. Beds very comfortable. Would stay here again.
May 2023 by hiltonron
This particular Premier Inn was just right for us. Very clean and comfortable, with well kept surroundings. The reception staff were polite , warm and very helpful and Sue managed to promptly retrieve our lost item and phoned us back. Very comfortable bed, clean room and no disturbances at all. We would definately return.
April 2023 by uk_leisure_gb
Very friendly staff. Asked for a quiet room beforehand and accommodated perfectly with excellent communication. Clean, comfortable bed. Only booked breakfast the night before, but no problems at all. Delicious food, cooked to order, with plenty of options available. Probably one of the best breakfasts we've had at a chain hotel. Never underestimate the quality of a local hostelry - bravo!
April 2023 by Austen-Cook
The hotel itself was decided purely out of location. But the entire Team of Staff made the stay at the Wateringbury and wonderful expeirience for my Parents. They were well tended and made to feel special and all Staff helped and assited on every need. The Wateringbury Team should be proud of themslves and were obviously very good at their jobs and worked very well to maje the stay comfortable and special. Thank you all so much.
