January 2024 by Ryan Jarrett
The speed of service and the food itself was great, although the server herself was a little sullen and put the plates down very violently! The atmosphere in Wagamama is always a little dinner hall-esque - noisy, especially with the shared tables and family catering.
January 2024 by Benjamin Charlton
Standard but overpriced food. Nice settings. Won?t go again though.
December 2023 by Teresa Ormsby
It was lovely tasty and very quick service we'll definitely go
November 2023 by Sara Shan
Service is great but food is a bit of a let down. Not as good as some of the other branches.
October 2023 by Steve Barlow
The food is always tasty at Wagamama's but tonight my meal arrived ten minutes before the rest of my group and wasn't hot but warm. I had to start eating as it would have been cold by the time the rest of the group got their meals. I told the waiter about the temperature of the food but all he said was "sorry about that sir". No offer of a small discount. I was a little disappointed but it happens I guess.
October 2023 by Yestin
The food is usually excellent, depending on what you order. The fire cracker prawns or chicken can be very hot at times, be careful. The ramen is excellent, as is the tama squid. The three flavours of cookie dough balls are also excellent. Service can be a little slow, and the communal benches aren?t my favourite.
October 2023 by Glenn McCain
The food was excellent, and the staff were helpful, friendly, and attentive. I'll definitely be going back there
August 2023 by chelseagB711VC
Me and my partner have been here a few times now and they never disappoint, the food is yummy infact amazing the service is very quick and staff all really friendly
August 2023 by Andrew
Good varied menu for a chain, well served and tasty.Went early evening so the school canteen effect was less in evidence as it was quiet.
August 2023 by Flanners1974
First time eating at the Wagamamas in Maidstone and we were really pleased. Staff friendly, food was hot and they put a good serving of chicken in the yaki soba. In TWells and Ashford the chicken is very limited. The ramen was beautifully presented. Well done Maidstone - we will be back.
August 2023 by James Stedman
Decent but gone down hill in recent times
August 2023 by Caz W
Brilliant- i can?t remember the last time when I had such good food and service, so impressed ! I was concerned about my food allergy and I was totally put at ease by our lovely waitress - 1st time at Wagamama and couldn?t fault a thing- thanksDietary restrictions: My host told me the process with any food allergies and totally put me at easeKid-friendliness: Just felt welcomed
August 2023 by Annique Salisbury
As a family we love this restaurant usually and we?re looking forward to a delicious lunch. Unfortunately the restaurant is so dirty starting at the entrance as the glass in the front door was filthy dirty. The menus we were handed were sticky and covered in stains. I asked for a sparkling water and the glass I was given to pour it into was also filthy. I did ask for a clean glass and a clean menu and the waiting staff did get them for me. I ordered our food which was ok but not great and certainly not the standard we expect from Wagamama.This franchise needs shutting while a deep clean takes place then we may visit again.Very disappointing
July 2023 by 178cazd
I'm not a fan of this Wagamamas, I find the service always pretty poor, however my kids love Wagamamas so back we came. I've given 2 stars purely for the food. Service was, as usual, obisimal. Can not fault the friendliness of everyone front of house but we were there well over an hour because despite it being quite the front of house staff were not really anywhere to be seen, ever!! We waited to order, to be cleared, had to go up to the bar twice to ask to order ice creams and still no one came. We waited for the bill and we then waited to pay it. We were there around 4/5pm, perhaps at a shift change over but still......was awful service! Shame as I'll have to endure you again to keep the kids happy at some point in my life. Hope things improve because the foods good & you're all so lovely!
July 2023 by Relax584327
Gave u the benefit of doubt, have had takeaways when we got home order was missing food. Tonight we sat at the back with my son & girlfriend & her mum who I don?t know that well , ordered firecracker chicken , was given prawns , when I spoke to waitress she said I ordered the prawn I do not eat prawn which I explained , but she was having none of it, no apologies , made out it was my fault . This is the last time I eat in this restaurant. Just spoken to my son he said the same thing happened to him last week with yakorti chicken he was given prawn.
