November 2023 by John Orum
Went in for repair on a ring reset stone after inspection by benchman turn to a book and to my astonishment quoted me £400 yes 400 that was over 4 times more than I was quoted at the old corneals ?? Can you imagine what a take on if you excepted ? Ithink don't go here if you want to get ripped off
October 2023 by Heather Moore
Went into this shop on a recommendation to get a price to get my wedding ring remade/rebuilt. Unfortunately it appeared the moment I said wedding ring the price became inflated, lady behind the counter needed to double-check a few things with the older gentleman colleague and kept repeating "it's the lady's wedding ring", really emphasising wedding. When discussing redoing some filigree detail on the ring she said that part would cost approx. £60-£80, and even her colleague interjected to say no it would be closer to £40.I got quoted £1,000-£2,000 total, whereas three other places I'd approached, including others in Maidstone, quoted £800-£900.Giving 2*s because the bloke seemed reasonable and their ring resize service when I enquired was competitively priced.
September 2023 by Katie Busko
Had a ring resized and one fixed. The staff are friendly and very helpful. They did a perfect job on both rings and at a great price. I will definitely be using these in the future.
September 2023 by Russell Bird
Just went in to make an inquiry about having a bangle made staff there were friendly and helpful and they are going to get back to me soon
August 2023 by Katie Webb
Had a ring resized and one fixed. The staff are friendly and very helpful. They did a perfect job on both rings and at a great price. I will definitely be using these in the future.
July 2023 by Alison Trimmer
I had my engagement ring remodelled after the original setting wore down beyond repair. The service from the Jewellery Workshop was friendly and efficient with excellent quality workmanship, and I?m really pleased with my new-look ring. Highly recommended to take care of treasured items.
May 2023 by Ms Janet Shaw
Strongly disagree that you previously tried to ban me not true you even asked me to take my review down .I have never been rude to you or Donna I have only made complaint about amber stone falling out of ring whilst wearing once And complained about the cheap backings on amber earrings that fell off whilst again only wearing once .As I stated in previous review I have never been rude to you or Donna but you was very rude and obnoxious to me over the phone raising your voice at me when I'm a woman not good anyway as I said before I will take my custom elsewhere
April 2023 by Titan
Jewellery Workshop have been undertaking trade work for us for many years now. Great workmanship and always on time.
April 2023 by Janet
Bought amber ring and stone fell out not happy has stone fell out ring was very expensive has well .Bought amber earrings and the backing fell off not good not good workmanship.When complained the manager was very rude and abrupt .Also bought a silver chain to put a sentimental stone on and the clasp broke and stone obviously fell off .I would not recommend them and Their advertiser's is false.Manager rung me and again rude and abrupt and told me he would not be fixing my jade rung that I paid over priced to have altered.He was so rude saying that I should go elsewhere if I could get cheaper quote very professional not needless to say I will ge picking my jade rung up and going elsewhere where they actually know what they are doing and are nicer and okeasentb And now the owner is threatening me mfir your information this is not a new account this is a honest and trueful review!!!!!I'm sorry if you don't like it my name is Janet Lorraine Shaw and what I choose to call myself is my business I will take you to court for over charging me on jewellery that you fixed and not doing it properly example the amber stone falling out of the ring Is that not true I think you find it is and I have proof For not threaten me again please I'm entitled like every one else to leave a review .I will talk to my solicitor right now .I will be in later to pick my jade rung up or you not going to give it to me .I'm not the only one that has left a negative review on here
March 2023 by charlie kenny
I went in for advise, as I was worried I had damaged a recently purchased watch. they were honest and didn?t try to sell me anything for the sake of it. I would highly recommend them, and they will now have my business in future :) thankyou!
January 2023 by Kathy Ring
Was able to swap a broken gold chain for some beautiful silver earrings of the same value
December 2022 by Selina Baker
I took in a silver chain necklace that had belonged to my Mum that I wished to extend, and from start to finish the service was just excellent. I wasn't sure when I went in how I was going to extend it (i.e. if it was possible to match the chain exactly), but Donna was ever so kind and went through the options with me, really taking the time for me to decide, and was nice and clear on all the pricing. I was kept in the loop throughout the process, and I really appreciated the good old fashioned great customer service that unfortunately seems to be quite hard to find on the high street these days.
September 2022 by Chloe Whittaker
I am absolutely thrilled to bits with the fantastic job the team did on cleaning my Tiffany necklace and also untangling another necklace that I had totally given up hope on! Friendly and professional service and very reasonably priced as well. 10/10, would highly recommend!
September 2022 by Elaine Robertson
Decided to have my scrap gold made into a new wedding/engagement/eternity ring and also had a 40 year old signet ring resized (which now looks brand new!).From the very start everyone was so helpful and professional. We worked out the design together and Tony then set about making the ring. I am so happy with the finished result. Especially the Ceylon sapphire being set into the ring, as this was from my broken original engagement ring. Would not hesitate to recommend The Jewellery Workshop for a completely original and beautiful piece of jewellery, which will be treasured for many many years to come.
February 2022 by Sandra Palmer
Thankyou sooooooooo much for repairing my Corn Dolly Man. A very sentimental gift, along with the Woman Corn Dolly from my parents, 36 years ago. I am so grateful that Tony was able to make this repair ..... this made my day.... Thankyou.Highly recommended for service, communication and professionalism. Many ta Many thanks
