December 2023 by Imran Haq
Never seem to have what I need in stock. So will now be going to a different sports direct out of town.
December 2023 by Upendra Limbu
Today I went to Sport Direct Maidstone to buy a pair of work boots. No one around, I waited five minutes.I saw three young girls on the corner chatting and I approach them, any one of them could help me.One of them said to me, I will call one of my colleague just wait there. I waited approx 10 minutes ,no one showed up, There was a young man other side I went to him and asked if he could call one of his friend he then radioed and talked to someone and said to me someone is on their way to help me.I waited another 10 mins still nobody turned up, after that I was leaving the store without buying anything.At the exit, I bumped into a same young men whom I spoke earlier.I told him that nobody came to help me so I am leaving.He radioed again this time a young girl turned up to help me out.
October 2023 by Z K
Very messy ,unorganised, some of the sections completely blocked with a clothes stands randomly pushed in to the walkways. No clear exit route from some sections. Staff unhelpful, miserable, pulling faces majority of them with a questionable hygiene. Fitting rooms are joke dirty ,smelly with the door just about covering your private area. If I can do 0 star I would.
September 2023 by Dennis Fay
Bought a pair of karrimor hot rock boots today were advertised online for £32 nnded up paying £56 for them they need to sort out their false advertising I'm sure it's illegal over twice the price they were advertised for I'llbe reporting it to trading standards
August 2023 by Dehati Offcial
First of all Sports Direct needs to educate there stuff specially manager how to deal with customer and not be rude he needs to explain everything clearly not saying I don?t know what you want and what I can do he really really needs to get educate how to deal I don?t understand how he became manager with his attitude.Second they put different prices on box and charge you extra when you ask why is this says we had issue with the price on box and they says we can?t cover all the boxes we have. Here is the evidence of the price that I have been charged and also price shows on the box. I have been charged extra £55.99
July 2023 by Susan Jeffrey
Not enough nike gear but ok
July 2023 by Ewel Ol
Terrible customer service , rude staff . Waited 15 mins to be served, couldnt find a staff memmber to serve me , or to find a size , waste of time. Better go somewhere else.
June 2023 by MOISE FLORENTIN
Goid quality acording to the price
June 2023 by Beep
You're lucky if you get service with a smile. Really bad returns policy. They give you in store credit on your returns which is only valid for a year, which in turn is no good if you don't shop there often. The shelves are stocked with mass produced tat.
June 2023 by J
Casually shut 30minutes early. On sunday. Asked why and got "don't know" from the young man.I explained I'd driven out and it wasn't advertised anywhere,"I know but were just shutting early"Asked who and where the manager was and was told I'm not telling you my managers name and a shrug.Fantastic communication, customer service clearly at the forefront.
May 2023 by Chris Hearsey
Poor size ranges in store. No stock room. This company expects customers to pay extra £5 to order right size online. This customers choice is to go elsewhere
May 2023 by Silvia
Terrible customer support, been ignored by two ladies and "finally" got a rude member of the team to help me, I would have rather helped myself. I would avoid this shop if I was you!
May 2023 by MADNIGHT
Shocking staff, time is 6:20 and it closed at 6:30 I just needed to buy a football for 5 minutes, they said no?? All staff is sarcastic and not helpful at all, it looks like they wanna start fighting us
May 2023 by Salman Abu Assali
Very good soprt shop, you can find all your sport requirements with reasonable prices
May 2023 by Ben Goodchild
Everything is so expensive on wanted a pair of shorts £44 I think not ?