November 2023 by Jessica Moseley
Visited the Aylesford store today and was served by Hannah. She helped us choose a new car seat and helped us fit it. She was so helpful and really knew what she was talking about with the car seats. Thank you for making it an easy experience Hannah! Great customer service!
November 2023 by Mark Tillcock
Don't like children should be seen not Heard!!
October 2023 by Béla Sz?ke
A little toy-heaven for the kids. Wide range of toys, correct prices, good discounts, friendly staff, and if you don't want to pay extra for the delivery, just make an order online and collect it from the store for free.
October 2023 by Christine McFarlane
They NEVER EVER ANSWER THE PHONE!!!! I?ve tried 10 times over three days. Easier to drive the ten miles to go there and see if they e fixed my grandsons bike. No e Mail address either. Carrier pigeon anyone????? ?
October 2023 by Ali Sogukoglu
Great store, great staff, great customer service. We bought a product and it turns out that there is a problem and they refund us as soon as check the product. Without a question, without any problem.. I am their loyal customer from now on.
April 2023 by Mark Alford
Great selection of toys at good prices.
April 2023 by Sarah Green
Very helpful staff and clean and tidy and a lot of toys and games to choose from. Happy customer
April 2023 by Sarahz World
Very helpful staff and clean and tidy and a lot of toys and games to choose from. Happy customer
February 2023 by Ian Fry
Good sized store but found the layout a little odd compared to other Smyths I have been to. Plus there was signage for Lego down a couple of aisles that had no Lego at all. Perhaps they are in the process of moving stock around.
February 2023 by R R
The store had many options for kids, however, Hannah ruined my visit to this store. I asked her many times I needed isofix car seat for my baby whom I was with and she could see her. When talking to Hannah, she would just look at me blank as if she is listening to podcast on headset and not listening to me. In end she raised her voice and said these are all the best car seats and choose one.. huh! She didn?t hear a thing I said to her. We came long way to this store and couldn?t buy a car seat for our daughter because of the so called Hannah the expert who was no expert and didn?t know how to pay attention to customer.
January 2023 by Graham Mabb
A great shop but the gangways are too narrow as they have jammed so much in.
December 2022 by Jason Harding
A great choice to toys always seem to get most of what we want. Staff mostly seem to be nice.
December 2022 by Taylor Nightingale
Spent 3 hours trying to get through to the store but no one answers the phone! Don't bother trying to get hold of the store if you have any questions, no one answers!
December 2022 by S B
Top lad who works on the video game counter. Has helped me quite a few times now.
October 2022 by darren gilbert
Just wanted to share my son's best toy trip ever he had saved his pocket money to buy a big piggy from Roblox he walked up to pay for it and It was not on system so they let him have it he couldn't stop smiling he got his teddy and still had his money he said it was the best day ever......thank you so much for making his day and smile till bedtime
