December 2023 by Col Swain
I went in this morning as my iPhone had an issue with the screen. The service team couldn't be more helpful - diagnosed the issue in minutes and screen replacement within the hour - really impressed!
November 2023 by Lee Mumbles
Just bought an Apple I phone 15 Pro Max from here. The young assistant was incredibly helpful and friendly and clearly knew his stuff. He told me I may have to wait until the end of Nov for the delivery but it arrived within a week! Excellent service and a very satisfied customer!
October 2023 by Grace Stingemore
Great screen protector application by Matts colleague ?
September 2023 by Kimmy Bignell
Great team, especially the gentleman who has worked there for 6 years - I needed an upgrade, of which this was previously delayed by another store the day before. I called in the morning, and was walking out by late afternoon with a new phone without any problems at all. Fantastic customer service, very precise and got the job done!
August 2023 by Anna Emelia Howlett
Meghan gave absolutely superb service and is a huge asset to the team at Select.As a cancer patient getting in an out of town is trickier for me. When I first went in the phone I wanted was on its way in. So she called me when it arrived and helped me out with all the accessories. Along with applying the screen protector and putting the sim in for me. 5* service.All staff members were incredibly knowledgable, helpful and friendly. For which I am very grateful.
July 2023 by Jade
Such helpful staff! I purchased an Apple Watch and wasn?t sure what would be the best option for me, Meghan helped me finding the best option for me, let me try the different sizes and even helped with the set up with the watch on my phone too! Amazing customer service and beyond helpful! Definitely recommend going there!!
June 2023 by Peta-Ann Small
My Apple stopped working and the Apple Fremlin team worked for about an hour trying to get it to start working ? sadly to no avail as it needed to go in for repairs. The time for repairs was going to take too long so we made the choice to replace the computer. Matt was so helpful he patiently waited while debated over which model to get. He showed me the specs over and over again until I finally made my decision. An all round fantastic service experience ?
May 2023 by Carlie Sharp
Currently having dramas with o2. Went to this store for some help. Matt was incredibly helpful, patient and tried his very best to assist me. Thank you
February 2023 by K D
I bought the screen protector plan which initially they said you can have unlimited replacement. First time ever come to get it done, they said to it should only be a hairline, anymore than this they will not change it. Either way you will only change one screen protector for your customer . If you dont want to change it then when you make the sale dont even mention unlimited replacement. Just tell us £23 for a screen protector that if it cracks then you wont do anything. Don?t advertise something that you wont live up to. Very Disappointed! Im not angry over the £23 because I can swallow that cost. I?m angry at staff attitude.
December 2022 by Kea Spinks
Matt with the pink hair and his colleague with blonde hair were very helpful. I made finding a charger overly difficult and they made it extremely easy. Both were very polite, patient and really friendly!
December 2022 by Steve Garrett
4 phone calls to shop to check they had a new battery for my MacBook Pro and to purchase a new I-Mac, no answer equated to no sale and me using another supplier.
October 2022 by N Dartnell
Just a terrible service, the very young members of staff have no idea what they are selling and stand around hugging and chatting instead of helping customers. I was more than willing to buy a new iPhone there and sadly walked away without one as no staff wanted to sell one
August 2022 by Jack Steward
MEGAN YOU ARE A STAR!! Thank you for helping this absolute inept technophobe set up their phone!!!!
July 2022 by Claudia Boleyn
Really great service here. Had to take my laptop in for a repair, and it was sent away and fixed quickly. Had a Masters deadline coming up which they took into account. Friendly, helpful staff with good attitudes.
June 2022 by Michael Beech
Somehow In trying to Sync my Laptop, I pad and Phone I got locked out of Apple. Techs sent for recovery link.Went to Store when link arrived, and saw Ben who very patiently got the Devices to sync with same password.As my Laptop 12 years old brought new Mac Air. Ben was brilliant and somehow managed to transfer data from old laptop to new one which was not a straightforward operation.Ben is extremely helpful and I consider that Select are lucky that he works for them.
