March 2024 by Scott Warriner
I read some comments from facebook, and 5/7 of these comments mentioned a cannabis smell from inside the shop due to these comments I believe they deleted there account. I just wanted to let everyone know. If this has put you off don?t be too upset as a premiere chain of shop is up the road by Sainsbury?s and does the same sort of products.
December 2023 by Digits 90
****ABSOLUTLY AWFUL^^^^ Avoid, avoid, avoid! The complete disdain for custom, and total lack of any type of communication skills - other than plain RUDE and unhelpful are just appalling!Worse still is that it is (supposed to be) a Post Office that will serve and help. There is no way that I will go back. (Look on the Facebook Group for Loose, there are over EIGHTY - 80 comments of terrible attitude and rude staff.
December 2023 by Neil M
After reading these comments below, I have to agree 100%. The guy in there (says he is the owner) is just words that fail me in total amazement.Well, I am forbidden from swearing on this, but suffice to say, I have NEVER experienced such a totally unhelpful, altogether RUDE beyond belief and without exeption jaw-droppingly belligerent and hostile.When he takes a parcel back, he INSISTS that it is not sealed properly. Although it has staples in it, etc.Guess what? He says words in an extremely aggressive manner, to the effect of "If you want it sent, then seal it properly.""It IS" I claim."No, it is not; I am NOT doing it for you; if you want to seal it, we sell sellotape over there!""You can buy that before and seal it yourself; I am not using my sellotape!"It is not WHAT you say; it is how you say it, and he CERTAINLY ensures that he says it in a RUDE, uncaring, and aggressive manner.AVOID!!! AVOID!!!I hope this helps get the message out there.
August 2023 by Lynne Murrell
My husband went to collect a parcel from this post office was told very rudely by a male member of staff it?s not here , so phoned parcel force who informed him it was at said post office , did even look to see if it was there ,very poor service , now booked a re delivery . Shame as the lady who is in there seems very pleasant.
March 2023 by Nicky Davis
I know both owners (one is very nice and polite) but the one that's always in the post office seem to have a problem with me as a black customer, he's just always rude and behave as if I am beneath him. This has been going on for sometime now and I've had enough. I parked outside to quickly drop my parcel off, as did 2 white customers, he was driving past and stop and had a go at me ONLY, although they parked way worse than I did! I remember last year I got to the shop before 5pm and he served all the white customers and stopped serving at me. It was white customer that actually stood up for me God bless him and told this guy to send my parcel instead of his because I have been here waiting a long time.He should re-evaluate he thought processes and biases and treat all people equally and stop picking on me. I honestly don't know how he sleeps at nights.
January 2023 by K M
Jaw droppingly rude staff. I have been subjected to and witnessed the rudest treatment of customers at this post office. Enough of treating customers as dirt. There are plenty of alternative postal and delivery services as staff such as this ought to be aware of.
January 2023 by Kathleen Massam
Jaw droppingly rude staff. I have been subjected to and witnessed the rudest treatment of customers at this post office. Enough of treating customers as dirt. There are plenty of alternative postal and delivery services as staff such as this ought to be aware of.
July 2022 by Rachel Bousquet
Stood there waiting 20 min to send my parcel as the guy was on his phone terrible customer service
May 2022 by Nicola Brown
It's a post office and I couldn't buy a stamp there!!!!!!!
August 2021 by slik 023
What's the point on having a post office in your neighbourhood if you can't use their services. Needed a simple task: check some documents via Sterling. The answer:"we don't do this here". Except for the fact that I the website, this branch is nominate to do this.
August 2021 by Caitriona
AVOID!! After checking the Royal Mail website and seeing this post office was open until 5.30 I made a trip for the specific purpose of posting a parcel that urgently needed to be sent. I arrived at 5.15 and was told "the counter is closed". I queried that I thought it was open until 5.30 and basically got a shoulder shrug. Very poor service!!
August 2021 by Sophia V.
AVOID!! After checking the Royal Mail website and seeing this post office was open until 5.30 I made a trip for the specific purpose of posting a parcel that urgently needed to be sent. I arrived at 5.15 and was told "the counter is closed". I queried that I thought it was open until 5.30 and basically got a shoulder shrug. Very poor service!!
July 2021 by kiwi fruit
Incredibly well stocked shop. I've never seen such a range of cold drinks and everything was very neatly stacked and very clean.
January 2021 by ALWAYS MOVING
Cannot send anything via here so it's just a paper shop now with nothing in it. Cash only which in 2020 is ridiculous. Not a great experience.
January 2021 by Emily Savage
Under Fairly new ownership, not much produce.
