July 2025 by Georgina Martin
Staff are really helpful and clothes selection is quite vast.
July 2025 by Talha Ahmed Bhatti
Very large outlet of NEXT with all sorts of stuff ranging from clothing, perfumes to curtains and furniture. Good variety and quality products.
July 2025 by sherie haines
I love next , it?s local and clean , the staff are efficient and friendly .
Sadly a dress I?ve bought has shrunk but they always exchange .
June 2025 by Kris Morgan
I was lost in store trying to figure out what tie to colour match with a next suit i had bought previously, when Lucy saw me and decided to help me she was kind and attentive and listened to my rambling about not knowing what to do she even double checked I was matching it to the right suit, spoiler I wasn't...but she corrected that, it was an incredibly kind thing to do and I wasn't rushed at all she also helped me pick some cufflinks out whilst I was there, she is a credit to your company and leading example of excellence when it comes to customer service and going the extra mile! Thanks from Kris
May 2025 by Sharry_Official
Great service very nice place Mamas&papas lovely staff.
Just need to keep on top of cleanliness
The bottle on the counter (sanitizer) needs Sanitising ?? otherwise would?ve given full 5 ?????
April 2025 by Lisa Rackett
I visited the Maidstone store today and was disgusted with the service I received. I would not of purchased anything had I not needed too.
It started when I took my items to the till, they would not scan so my partner offered to grab another one from upstairs. The customer assistant said can you go back upstairs and pay as it would be easier. I wasn't happy but ok that's fine.
I got to the till upstairs and questioned the offer which I thought they had (the POS did not make it clear). The customer assistant here called the store manager over to ask. She said she would have to check, huffed and threw some clothing down on the counter. Not the attitude you expect from a store manager. At this point I am so frustrated I just want to pay and leave. The customer assistant then makes it worse by saying 'it's my fault she was on her break and I should not have asked her'. When I worked in retail if you were walking through the store you were expected to represent the company positively break or not. In my current role I manage people and deal with the public and am conscious I am always representing that organisation.
Will not be visiting that store again and likely not shop at Next at all. I don't normally write reviews but this made me very angry.
April 2025 by neil stevens
Great selection of clothes and homeware. Always packed with people and not too much parking outside. Added bonus of a Costa coffee shop inside.
February 2025 by Eutalia Leonte
Great experience! Well organised and free parking!
December 2024 by Reach Round
Where are your checkout staff? ?
December 2024 by W W Howe
Large store with both ground and first floor levels.
Selling mens,women's and children's clothing as well as furniture including sofas and chairs, tables and chairs,sideboards and occasional furniture. There are also beds and beddings plus lighting and a varied selection of homeware.
Next is not the cheapest store but there are some nice products and on the whole,quality is good.
There is a pick up service for online orders.
There is a free parking lot.
The store has customer toilets.
There is disabled access and specific parking spaces.
There is a Costa coffee in-store if you would like refreshments and a bite to eat but it is rather expensive
November 2024 by Sara 987
Some nice clothing so will return
September 2024 by GamingBuddy333
Good shop with a cafe too
May 2024 by Emma Powell
Shop is good but the disabled spaces are so far from the entrance, it makes it impossible for me to use this store, and if you do click and collect due to being disabled they make you go upstairs to get your items. So staff are not very helpful. Very disappointed as I love their clothes
April 2024 by Steve Cooper
Nothing in store for 13-16 year old boys
February 2024 by Olatunji Olure
Very massive store. There is so much variety of male and female clothing. Also many things for the home. Next is always consistent in their standard. The staff are also quite helpful. I got everything I hoped to get. The quality of the clothing was really good and the prices are fair. Will definitely be visiting in the nearest future
