March 2024 by Liz Davidson
My car was booked in for new tyres and brakes. When I got there they said they couldn't do it because someone was off sick. They had all my details so I was annoyed that they hadn't phoned me to tell me not to bring the car in. Will go somewhere else now.
March 2024 by Matthew Hansford
This garage is a waste of time, they never have time to inspect your tyres and instead suggest you go to the cowboys across the road called AN Tyres. The last time I went to this National Tyres for new brake pads they ordered the wrong ones and spent half and hour trying to fit them. When they realised what had happened they told me that the wrong ones were delivered?yeah ok. This experience coupled with the recommendation to use cowboys across the road was enough to stay away.
March 2024 by Sam
Damaged my tyre sensor whilst fitting new tyres but denied that they had done this when I took my car back to them, after not looking into it properly. They had stuck the sticker from the new tyre over the damaged sensor to try and cover up their bodged job. It was only when I got proof from a second garage that they had damaged the sensor and went back a second time that they admitted wrongdoing and refunded me the price of the new sensor. Both members of staff that I spoke to the first and second time were not apologetic at all. The first member of staff was rude and made me feel belittled, he gave an excuse about my tyre pressure being low. This was completely false. When I questioned this he pulled faces at me as If I was stupid. The second member of staff refunded me the price of the sensor but did not apologise for the poor service and I was not compensated for all the trouble caused, time wasted and the poor customer service. Avoid at all costs especially if you are going there as a lone female - I believe that they thought they could bodge it and I wouldn't notice/challenge it.
March 2024 by Velupillai Paranthaman
customer service assistant at the desk was very very rude. His name is James. He needs more training how to communicate and how to respect customers.
February 2024 by Strahil Bojikravov
Good prices, good maintenance, good service. Really best garage.
January 2024 by Bishnu Limbu
National Tyre Service in Maidstone ME15 7TN Staff are really zero customer service they don?t have politeness with customer?s how to deal how to talk with customer?s. While they speak with customer?s they are very RUDE. I would like Recommend to all please don?t go to National Tyre Maidstone ME15 7TN you just waste you time and money.
December 2023 by Katrina Schofield
Would definitely recommend this garage. The staff were very helpful and friendly. Service was brilliant. Sadly found myself with a flat in town and this was closest garage. So please it was, they fitted me in and got me on my way. Let me know about offers and general made the experience pleasant. Would definitely go back.
November 2023 by louie888888888
Well this is a super service the guys here were so helpful and told me about the special offers I had that was greatly received. You don?t get that from many garages now waiting room was clean and tidy and warm. Service went very well no problems excellent all staff kept my car very clean no greasy steering wheel unlike some places I?ve been to before, I?ve definitely recommend them I will go back there again without a shadow of the doubt they do an excellent service that is available online to order so you can just go in and have your tires fitted, balanced or alignment done thank you very much for national tyres. Excellent service guys please keep it up Special. Thanks to Jim
November 2023 by Lance Harris
Took vehicle for puncture repair having paid £25 up front. Puncture was unrepairable due to nail in side wall. As it was unrepairable I received my £25 back. I really appreciate their honesty and would 100% recommend. Great work!
November 2023 by Dutch Schaefer
The rat boy on reception that cannot grow a beard needs to be sacked. This bunch of fairies won't change tyres when the floor is wet outside. Avoid like the plague between September to May. I dare say during the summer months the floor will be to hot for their soft adolescent skins to handle. Do feel free though to pop by and get advice for spotty oily skin, goth attitude talks and the stench of bitterness and failure.
October 2023 by Magdy Farah
Professional, quick & friendly team!
October 2023 by Matt
Friendly and efficient service,purchased tyres online and booked an appointment.Edited my review from a 5? to a 1?What a difference a day and member of staff makes,phoned the day before to see about a tyreand brake check the following day,was told to bring it in anytime,came in and was basically told I was lying and wouldn't of been told that and then demanded to see my phone to prove that I'd called the right centre.
September 2023 by Steve Russell
Very friendly and helpful. Even when fully booked they gave me the name of an alternative business that could help me out that day.Also, on another occasion they repaired a puncture to suit my timeframe.Will recommend.
September 2023 by wayne vidler
Great service fast and reliable
September 2023 by Richard Cottis
Complete Crooks, £750 I?m still paying off monthly for tyres & a service & I had to go to Kwik Fit as tyres had been incorrectly fitted & I suffered two months of new tyres going flat since Kwik Fit absolutely fine!!Absolute avoid this unruly & rude bunch !!
