January 2024 by Lovedetayling LTD
One of the best salesman I have ever met, George Gibbons. I was in and within 20 seconds I was out with a generator and the knowledge to use it. If this lad doesn?t go up in the world of Machine Mart quick then I?m sure we can make use of his skills ;)
December 2023 by Sonia Watling
No experience of the store however there is nowhere to leave a review for online orders.Absolutely awful.Received my order delivered by DX who literally dropped it off the lorry and smashed the crate. I had to take delivery and of course tye product was damaged. Arranged return, DX didn't collect. Called and arranged another collection date with morning collection which was confirmed with DX by the customer service rep. So today arrives, no DX, called customer services really rude and dismissive, not helpful at all which obviously makes me cross. Trust me if you need a product that needs delivery go somewhere else.
December 2023 by RICHARD T
Ordered items on line for click and collect, good order updates received and friendly service when picked up.Easy parking at front although not that many spaces but a convient location for my self.
December 2023 by Andy Samuel
I ordered a log burner plus all the extras to install it, the staff were more than helpful, giving advise without promoting products, this is now installed and giving out lots of heat, thanks guys for your help.
October 2023 by Keith Jackson
The staff were very helpful and I felt like a valued customer. The service I received I cannot fault. It's a shame more shops aren't like it. Thanks.
October 2023 by Clarissa Kline
Excellent service, I love coming into this shop. I needed a pump and max has so much product knowledgeI will come back only when he's in!
October 2023 by Lopez Hall
Excellent shop they always comes up trumps .
September 2023 by Roy Watson
Have just visited this branch shop empty asked for 1/4drive socket the salesperson pointed to various sets on the wall all different sizes no effort to show me some sets he just stayed behind the counter looking out of the window completely disinterested WHAT A WONDERFUL IMPRESSION FOR THE COMPANY
September 2023 by Anthony Cooper
Nice friendly well informed staff, good range of stuff. Well worth a visit ?
July 2022 by greenmeania
Great thanks, always polite and very helpful..
February 2022 by Vincent Vincent
I drive Monday to Machine Mart Maidstone to buy some safety equipment. When I got back to my car it would not start. Went back in the store told the staff what hapend and I was kind enough to let me use a jump start. Many thanks to Machine Mart Maidstone very helpful people.
November 2021 by John H
Good selection & helpful staff
September 2021 by Hazel King
After trying to find the parts at two high name tool places I found them EASILY here! Gentleman knew what he was talking about, explained everything clearly and all for an extremely affordable price! Will absolutely go here again if I'm having trouble with parts and tools.
September 2021 by mark southwell
Staff were as helpful as always.Very helpfull. Very polite.
July 2021 by Michael Brown
Fantastic service!! A very professional and helpful branch, but a special thank you to Arun, who was more helpful in solving the issue I had with a faulty welder than I could have possibly expected. I cannot recommend the Maidstone branch of Machine Mart highly enough for the help that Arun and his colleagues provided me with. HIGHLY RECOMMEND
