March 2025 by Natasha Shrestha
I can?t hold myself to review for such a nice service by a lady on this bank.she was very helpful
February 2025 by Core The Gym
My son visited the maidstone branch regarding a car loan and Mohammad was incredible patient, helpful and supportive
February 2025 by Bivek Basnet
Google didn?t allowed me to give negative stars. If it allowed me I would have given -5 to the overall banking service. Sorry to say but will never recommend this bank to any of my friends or family member.
May 2024 by Vladimir Stavrev
Illiterate staff
April 2024 by Doris Boateng
I actually enjoyed being there.
Great customer service
March 2024 by Afia Danquah
I actually enjoyed being there.Great customer service
August 2023 by Marc Lemezma
Always plenty of staff on hand to ask if you would prefer to use the machine, and then loudly quiz you on the minutiae of your business in public.
July 2023 by Debbie Frimston
A welcome with a smile, lovely service would highly recommend this branch.
March 2023 by Simulenka Ml
Amazing branch with lovely people. Thank you for your support today
February 2023 by BG Bomba
Have they got a lot to say something about this bank? I?ve just been in FaceTime and I do a book, but inside no, but it is hoping I?m complaining this bag of shirt because I am not English, no one interesting doesn?t matter how are you people I want to I can?t on the one stuck in the inside sending you had it had it
June 2022 by Konrad W
Glad I didn't have to speak to a human at this branch and could use a machine or call over the phone instead. There were long queues to reach a human at the counter. So I queued to use the only working machine in the branch, as the lines seemed shorter.Best of all there are signs everywhere reminding you of 'high levels of abuse at this branch'. Maybe there's a staff issue not a customer issue?
June 2022 by Rambo
Over 2 hours to answer a phone! Absolute trash of a bank! Back to NatWest for me!
October 2021 by Karen Banks
Is this branch closing!!!!
July 2021 by Pauline Hughes
Took 6 to 9 month to resolve an issue before. Only one person at the cash till as with most banks forcing customers to use machines and online which a lot of people, particularly the elderly cannot do. Dispute over cash paid in and the look of the woman on the till even though I never once blamed her. Obviously inconvenienced her yet I and others were waiting for ages whilst she chatted with other customers. Money is counted not in front of you but in a cash box where you cannot see it and a significant amount was missing. Branch manager made no contact as he was asked to so have had to lodge a complaint. Been a customer for 32 years and may well leave after this.
May 2021 by Chloe Macpherson
Fast friendly and efficient
