June 2023 by Mr Loydd
Unnecessarily Unhelpful.
February 2023 by Frank Hewitt
Totally unimpressed, I feel they could learn alot from the attitude and service of Sittingbourne branch.In name, my partner is a, "premier customer" but it appears a very unhelpful and long winded situation for a very simple transaction!
December 2022 by sajeda rashid
All staffs are excellent.
October 2022 by Angie Scott
Friendly staff, great service
August 2022 by Andrew Monro
Helpful, efficient staff, answered all my questions.
February 2022 by Michael Perry
Efficient, friendly and courteous throughout my transaction.
October 2021 by Alexis Reynolds
Absolutely appalling customer service. After today?s experience with them I will definitely be closing any accounts with them. Front line customer service is useless and not professional at all with their attitude.
August 2021 by Mr C
Useless staff that will stand there and pretend to listen and understand what you are saying but can't actually do anything other than push buttons. Been with this branch for 8+ years and opened with a basic account have tried to upgrade numerous times only to be told computer says no, with no explanation as to why. I earn 36k + have a mortgage, equity in the house, credit card, no loans and no debts. Last try cost me 100 points on my Equifax score which was at 879. Even when you call to try and understand the problem they say they can't deal with it on the phone. Have only stayed with them for convenience sake up until now but am changing today. Also on several occasions been dealt with buy staff who come across rude and half arsed.
July 2021 by Mail Mail
Horrendous bank
June 2021 by Rebecca Morgan
Went there on Saturday morning only to find they don't open Saturdays
April 2021 by Miller Crypto
Horrendous bank
April 2021 by Crypto RanRekt
Horrendous bank
March 2021 by Graham Miller
Horrendous bank
October 2020 by Ben Dill
Google to check if the bank was open. Apparently not now on a Saturday. Well handy when you need to pay money in. I'm sure hsbc will now pay end late payments for me!
October 2020 by Bart Walentynowicz
Very helpful Staff !!!
